Senior Key Account Manager

hace 2 semanas

Palma, España MTS Incoming, S.L.U. A tiempo completo

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf, and Mexico's Caribbean Coast.

Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 6.3 million customers with 31 million overnights per year in over 20,000 hotels.

250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes, and synergies based on a strong international network.

1300 employees from 45 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial, and technological support to ensure a superior value for all MTS Globe clients.

The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

MTS Globe is an equal opportunities employer.

We are looking for a proactive and motivated Senior Commercial Key Account Manager for the Spanish and Dutch market to join our dynamic team based in Palma de Mallorca.

The Senior Commercial Key Account Manager is responsible for identifying, developing, and managing accounts within our organization. You will optimize the current client portfolio and drive the acquisition of new clients & source markets to enable profitable business growth.

Main responsibilities:

  1. Build strong relationships with existing clients to fully understand their requirements and demands.
  2. Lead market research, conduct analysis, and identify new commercial opportunities.
  3. Proactively identify sales channels to expand the customer network.
  4. Partner and collaborate with cross-country teams to develop, drive, and implement a mid/long-term strategic commercial plan aligned with company business objectives.
  5. Develop and enhance products, portfolios, and services by sharing best practices and leading innovation.
  6. Drive operational and cost efficiencies by identifying and streamlining processes and further developing technology.
  7. Monitor and evaluate commercial activities performance and prepare reports for senior management & clients.
  8. Participate in industry events at national and international specialist trade fairs, networking events, and workshops.
  9. Plan and lead regular sales trips, scouting trips, and host clients where relevant and appropriate.

Minimum requirements:

  1. At least 5 years of professional experience in a Sales/Key Account position.
  2. Highly motivated, pro-active team player with a positive ‘can-do’ attitude.
  3. Excellent sales, communication, and presentation capabilities with strong relational and persuasion skills.
  4. Strong analytical thinking with a focus on understanding and responding to key business indicators and competitive trends.
  5. Ability to work and interact in a multinational and multicultural environment.
  6. Flexibility with disposition to travel.
  7. Fluent written and oral communication skills in French & English, additional languages will be a plus.
  8. Solid knowledge of MS Office applications.
  9. Degree in Tourism or in Business Administration is a plus.

What we offer:

  • Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice.
  • Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
  • Advancing your professional growth through language training.
  • Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving, and more.
  • Join one of our sports communities and practice your favourite sport in great company.
  • Benefit from special health insurance rates.
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