Fashion Customer Service Representative
hace 2 días
About the Job:
We are seeking a highly motivated Fashion Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing excellent support to our customers, ensuring their needs are met and exceeded.
Your Responsibilities:
- Respond to incoming queries from customers and maintain contractual SLA
- Identify issues and provide effective solutions
- Ensure high levels of customer satisfaction through proactive communication and issue resolution
- Work collaboratively with the team to achieve shared goals and objectives
Requirements:
- Native level of Dutch and advanced level of English
- Knowledge of IT platforms, equipment, and applications such as Windows/MS Office
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excitement about intercultural communication and expatriate lifestyle
- Willingness to relocate to Barcelona for an international career and life experience
What We Offer:
- Full-time permanent contract
- 39 hours/week, Monday to Friday 09:00 to 18:00
- Office-based job with central location in Barcelona
- Salary €18,400 gross/year + up to €2,500 gross/year in bonus
- Opportunity to join a dynamic and innovative company
- Collaborative and employee-oriented working environment
- Career development opportunities
About Living in Barcelona:
- Experience the unique culture and diversity of Barcelona
- Enjoy the beautiful beach city surrounded by coastal towns and mountains
- Discover the delightful gastronomic experiences of Spanish, Catalan, and World cuisines
- Experience the dynamic and active urban life where it's hard to get bored
- Enjoy sunny days, Mediterranean weather, and a relaxed lifestyle
- Take advantage of the attractive startup and innovation hub with exciting opportunities
About Our Company:
Blu Selection is a global brand with over 75,000 multilingual employees in over 50 countries. We're a leading provider of customer experience solutions, and we're looking for talented individuals to join our team in Barcelona.
Estimated Salary: €18,400 - €20,900 per year
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