Customer Service Excellence in Fashion Retail
hace 2 días
Are you passionate about the fashion industry and dedicated to delivering exceptional customer experiences? Teleperformance Spain, a leading provider of customer experience management services, is seeking a talented Fashion Customer Service Representative to join our team in Barcelona.
About the RoleWe are looking for a confident and enthusiastic individual with excellent communication skills to manage customer inquiries, resolve issues, and provide tailored solutions. As a Fashion Customer Service Representative, you will be responsible for:
- Receiving and responding to incoming customer calls in a timely and professional manner
- Managing customer orders, changes, and returns accurately and efficiently
- Providing personalized service to enhance customer satisfaction and engagement
Your Key Strengths:
- Data accuracy and attention to detail
- Ability to gain immediate credibility and trust with customers
- Exceptional communication and interpersonal skills
Requirements:
- C2 level of Czech language proficiency
- Advanced level of English or Spanish language skills
- First-class written, verbal, and interpersonal skills
Teleperformance Spain is a dynamic and international environment that values employee growth and development. We offer:
- A full-time position (38.5 hours/week) from Monday to Friday, 9:00 AM - 6:00 PM
- A competitive salary: approximately €18,000 gross per year
- A hybrid job opportunity with flexible working arrangements
- A referral program with attractive rewards
- Individual career paths for growth and development within the project
We are one of the world's largest providers of contact center services, committed to delivering exceptional customer experiences. If you're passionate about the fashion industry and dedicated to delivering top-notch customer service, we'd love to hear from you
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