Customer Service Expert in Fashion
hace 4 días
Experience a rewarding career with Cataloxy. We are a global technology and services leader that powers the brands of the future, helping well-known companies improve their businesses with innovative solutions in over 70 countries.
About the RoleWe are seeking a skilled Customer Service Representative to join our team in Barcelona. As a Customer Service Expert in Fashion, you will be part of a dynamic team that is powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Key Responsibilities- Respond to customer inquiries via telephone and email, providing solutions and resolving issues within agreed service level agreements.
- Maintain in-depth knowledge of products and services associated with individual clients.
- Understand customer profiles and communicate effectively to meet their needs.
- Act as a brand ambassador for Cataloxy and its products.
To succeed in this role, you will need:
- Proficiency in Spanish and advanced English skills.
- A positive attitude and ability to work in a customer-facing environment.
- Excellent communication and interpersonal skills.
- Ability to take ownership of calls and progress them to resolution or escalation.
Cataloxy offers a range of benefits, including:
- A competitive salary of €18 per year.
- The opportunity to grow and develop your career with ongoing training and support.
- A dynamic and collaborative work environment.
We look forward to receiving your application
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