Customer Service Expert in Fashion

hace 4 días


Barcelona, Barcelona, España Cataloxy A tiempo completo

Experience a rewarding career with Cataloxy. We are a global technology and services leader that powers the brands of the future, helping well-known companies improve their businesses with innovative solutions in over 70 countries.

About the Role

We are seeking a skilled Customer Service Representative to join our team in Barcelona. As a Customer Service Expert in Fashion, you will be part of a dynamic team that is powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Key Responsibilities
  • Respond to customer inquiries via telephone and email, providing solutions and resolving issues within agreed service level agreements.
  • Maintain in-depth knowledge of products and services associated with individual clients.
  • Understand customer profiles and communicate effectively to meet their needs.
  • Act as a brand ambassador for Cataloxy and its products.
Requirements

To succeed in this role, you will need:

  • Proficiency in Spanish and advanced English skills.
  • A positive attitude and ability to work in a customer-facing environment.
  • Excellent communication and interpersonal skills.
  • Ability to take ownership of calls and progress them to resolution or escalation.
About Us

Cataloxy offers a range of benefits, including:

  • A competitive salary of €18 per year.
  • The opportunity to grow and develop your career with ongoing training and support.
  • A dynamic and collaborative work environment.

We look forward to receiving your application



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