Fashion Customer Service Representative
hace 1 día
Are you passionate about the fashion industry?
We are looking for a Customer Service Expert in Fashion to join our team at Teleperformance Spain.
About the Role
As a Fashion Customer Service Representative, you will be responsible for providing excellent customer service experience to clients through different contact channels.
Key Responsibilities
- Receive incoming telephone calls from new and existing customers
- Manage customers' orders, changes and returns of products and/or services
- Provide exceptional customer service experience to clients
Requirements
Key Competencies
- Data accuracy
- Attention to detail
- Ability to gain immediate credibility and trust
- Exceptional communication skills
- PC and system literate
Candidate Profile
- Confident and enthusiastic
- Ability to work well as part of a team as well as independently
- Native/advanced French speaker and intermediate/advanced level of English or Spanish
- First class written, verbal and interpersonal skills
- Numerate and articulate
- Well organised, reliable and thorough
What We Offer
- 38.5 hours/week from Monday to Friday, from 09.00 to 18.00
- Temporary contract of 2 months
- Salary: 18,223€ gross/year
- Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project)
- Individual career paths to grow within the project
- Dynamic and international environment
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