Customer Service Representative

hace 7 días

Barcelona, Barcelona, España Minacs A tiempo completo

Unlock your potential in a dynamic and innovative environment as a Customer Service Representative in the fashion industry.

We're a global technology and services leader that powers the brands of the future, and we're looking for talented individuals to join our team.

As a Customer Service Representative, you will be responsible for handling incoming customer contacts and solving users' demands in a timely and efficient manner.

You will also be responsible for maintaining service and product knowledge and expertise associated with applications specific to individual customers.

Our ideal candidate is a team player with excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Key responsibilities include:

  • Handling incoming customer contacts via telephone, email, chat, or other automated alerts
  • Solving users' demands and providing response and resolution within SLA
  • Maintaining service and product knowledge and expertise associated with applications specific to individual customers
  • Ensuring contractual SLA is maintained

We offer a competitive salary, full-time contract, and opportunities for career development and growth.

Join our team and be part of a global organization that values diversity, equity, and inclusion.

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