Customer Service Sales Specialist in Fashion Industry
hace 1 semana
Company Overview
">We are a global technology and services leader that powers the brands of the future, providing innovative solutions to well-known companies across 70 countries.
Salary: €25,000 - €30,000 per annum (gross)
">About the Role
">As a Customer Service Sales Representative on our team, you will be responsible for delivering exceptional customer experiences and driving sales growth in the fashion industry.
Key Responsibilities:
">- ">
- Take incoming customer calls and solve users' demands effectively">
- Log call details onto call management systems and provide response and resolution within SLA">
- Maintain service and product knowledge associated with applications specific to individual customers">
- Ensure contractual SLA is maintained">
Requirements
">To succeed in this role, you should have:
Essential Skills and Qualifications:
">- ">
- Proficient or bilingual level of English and an advanced level of Spanish">
- Minimum of 1-year relevant experience in fashion retail or retail">
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc.)">
- Customer-driven approach, motivated to work in sales, and opportunistic in creating sales leads">
- Exceptional customer-facing and customer-care skills">
- Working knowledge of IT platforms, equipment, and applications: Windows/MS Office">
What We Offer
">We offer a competitive salary, opportunities for career growth and personal development, and a supportive team environment. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply.
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