Digital Client Success Manager

hace 1 día

Barcelona, Barcelona, España Adp, Inc. A tiempo completo
Job Summary

We are seeking a highly skilled Digital Client Success Manager to join our team at Adp, Inc. This role will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth.

Key Responsibilities
  • Develop and maintain strong relationships with clients to drive business growth and retention.
  • Provide consultative guidance to clients on ADP Global Payroll solutions and expertise.
  • Address and resolve escalated client issues or concerns.
  • Oversee and support effective contract negotiations and understand financial impact.
  • Ensure consistent execution of tools, communications, processes, client satisfaction, and retention activities.
Requirements
  • Minimum 1-3 years of progressive career experience in managing client account relationships.
  • Extensive experience building relationships with clients is essential.
  • Advanced MS Suite software capabilities.
  • Strong understanding of Global Payroll concepts and ability to represent a broad range of ADP disciplines and solution platforms.
What We Offer

As a Digital Client Success Manager at Adp, Inc., you will have the opportunity to work with a diverse roster of client accounts, drive business growth, and develop strong relationships with clients.

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