Client Success Manager

hace 3 semanas


Barcelona, Barcelona, España Gartner A tiempo completo

About the Role:

The Client Success team at Gartner is responsible for delivering exceptional customer service and driving business growth through strategic partnerships with clients. As a Client Success Manager, you will be the primary point of contact for a portfolio of clients, working closely with them to understand their business priorities and identify opportunities for value creation.

Key Responsibilities:

  • Build and maintain strong relationships with clients, understanding their business needs and goals.
  • Develop and execute customized plans to drive client success and retention.
  • Collaborate with internal teams to leverage Gartner's expertise and resources to deliver value to clients.
  • Monitor client satisfaction and identify areas for improvement.

Requirements:

  • 3+ years of experience in a client-facing role, preferably in a business development or account management capacity.
  • Strong communication, interpersonal, and problem-solving skills.
  • Bachelor's degree preferred.

About Gartner:

Gartner is a leading research and advisory company that helps organizations navigate the complexities of business and technology. We are committed to delivering exceptional value to our clients and creating a workplace that is inclusive, diverse, and rewarding.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.

Equal Employment Opportunity:

Gartner is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all employees.



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