Client Success Manager
hace 3 semanas
About the Role:
The Client Success team at Gartner is responsible for delivering exceptional customer service and driving business growth through strategic partnerships with clients. As a Client Success Manager, you will be the primary point of contact for a portfolio of clients, working closely with them to understand their business priorities and identify opportunities for value creation.
Key Responsibilities:
- Build and maintain strong relationships with clients, understanding their business needs and goals.
- Develop and execute customized plans to drive client success and retention.
- Collaborate with internal teams to leverage Gartner's expertise and resources to deliver value to clients.
- Monitor client satisfaction and identify areas for improvement.
Requirements:
- 3+ years of experience in a client-facing role, preferably in a business development or account management capacity.
- Strong communication, interpersonal, and problem-solving skills.
- Bachelor's degree preferred.
About Gartner:
Gartner is a leading research and advisory company that helps organizations navigate the complexities of business and technology. We are committed to delivering exceptional value to our clients and creating a workplace that is inclusive, diverse, and rewarding.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
Equal Employment Opportunity:
Gartner is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all employees.
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