Client Success Manager

hace 4 semanas


Barcelona, Barcelona, España Gartner A tiempo completo
About the Role

The Client Success team at Gartner is dedicated to delivering exceptional customer service and driving business growth through strategic partnerships. As a Client Success Manager, you will be responsible for building and maintaining relationships with senior C-level executives and junior professionals across various business functions and companies.

Key Responsibilities
  • Develop and execute customized client success plans to drive high value and client retention
  • Collaborate with internal Gartner colleagues to maximize the value delivered to clients
  • Onboard new clients and introduce them to Gartner's services and capabilities
  • Regularly meet and engage with clients to understand their business priorities and recommend actionable solutions
Requirements
  • 3+ years of relevant professional experience with a strong track record of customer service and relationship-building
  • Excellent communication, collaboration, and critical thinking skills
  • Ability to speak English at a business level with a preference for an additional language
  • Bachelor's degree preferred
What We Offer

Gartner is committed to providing a dynamic and inclusive work environment that fosters growth and development. As a Client Success Manager, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional client experiences. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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