Senior Client Success Manager

hace 4 semanas


Barcelona, Barcelona, España ADP A tiempo completo
Job Title: Senior Client Success Manager

About the Role:

We are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Client Success team, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth.

Key Responsibilities:

  • Manage client relationships and develop strong, productive relationships with key client contacts.
  • Align with Client Success Leaders and collaborate with other ADP teams to deliver best-in-class services to clients.
  • Utilize tools and processes to address client-specific needs and drive business growth.
  • Analyze client feedback and performance metrics to identify improvement areas.

Requirements:

  • 3-5 years of related experience in implementation, project management, account management, or operational roles.
  • Extensive experience building relationships with clients and driving business growth.
  • Advanced MS Suite software capabilities.
  • Limited travel required.

What You'll Love About Working Here:

  • A culture that values equity, inclusion, and belonging.
  • Opportunities for career growth and development.
  • Best-in-class benefits and resources to support your well-being.
  • A commitment to giving back and generating a positive impact on the communities we serve.

About ADP:

ADP is a leading provider of human capital management solutions, committed to delivering exceptional service to our clients and making a positive impact on the communities we serve.

Equal Employment Opportunity:

ADP is an equal opportunity employer and welcomes applications from diverse candidates.



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