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Senior Client Success Manager: Global Enterprises
hace 2 meses
Job Summary:
We are seeking a highly skilled Senior Client Success Manager to join our team at Gartner. As a Senior Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our services.
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with senior-level clients, understanding their business needs and priorities.
- Service Delivery: Collaborate with internal teams to deliver high-quality services to clients, ensuring their satisfaction and retention.
- Business Development: Identify opportunities to upsell and cross-sell services to clients, driving business growth and revenue.
- Communication: Effectively communicate with clients, stakeholders, and internal teams to ensure seamless service delivery and client satisfaction.
Requirements:
- Experience: 5+ years of experience in client-facing roles, preferably in a professional services or consulting environment.
- Skills: Strong communication, interpersonal, and problem-solving skills, with the ability to work in a fast-paced environment.
- Education: Bachelor's degree in a relevant field, such as business, marketing, or communications.
About Gartner:
Gartner is a leading research and advisory company, providing insights and guidance to business leaders around the world. We are committed to helping our clients succeed in a rapidly changing business environment.
What We Offer:
Gartner offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. We are an equal opportunities employer and welcome applications from diverse candidates.
