Senior Client Success Manager: Global Enterprises

hace 3 semanas


Barcelona, Barcelona, España Gartner A tiempo completo

As a Senior Client Success Manager at Gartner, you will play a critical role in delivering exceptional client experiences and driving business growth. The Client Success team focuses on customer service and retention, while also identifying opportunities for growth and development. Your portfolio of clients will include senior C-level executives and other professionals across various business functions and companies. You will be responsible for building and developing relationships with clients, understanding their business priorities, and recommending programs of action to drive high value and client retention. You will also collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients. To succeed in this role, you will need 5+ years of relevant professional experience, strong customer service and communication skills, and the ability to work effectively in a team environment. Key Responsibilities:

  • Build and develop relationships with clients to understand their business priorities and needs.
  • Recommend programs of action to drive high value and client retention.
  • Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.
  • Develop and implement client success plans to drive business growth and retention.
What We Offer:
  • A dynamic and supportive work environment that encourages collaboration and innovation.
  • Competitive compensation and benefits packages.
  • Opportunities for professional growth and development.
About Gartner:
  • We are a leading research and advisory company that helps organizations make informed decisions.
  • We offer a range of services, including research, consulting, and training.
  • We are committed to delivering exceptional client experiences and driving business growth.


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