Senior Client Success Manager

hace 8 horas


Barcelona, Barcelona, España Pegasystems A tiempo completo
About the Role

We are seeking a highly skilled Senior Client Success Manager to join our team at Pegasystems. As a key member of our Client Success team, you will be responsible for maintaining and expanding relationships with our clients, providing technical expertise, and driving business value through the use of our software.

Key Responsibilities
  • Develop trusted advisor relationships with multiple stakeholders within our client accounts to expand engagement and drive business value.
  • Establish metrics frameworks to measure business value and develop strategic roadmaps for transformation.
  • Use industry and product knowledge to share insights and drive business benefits for our clients.
  • Collaborate with internal teams to coordinate actions and drive results.
  • Identify and mitigate areas of risk, and take proactive action to drive customer satisfaction and revenue growth.
Requirements
  • 10+ years of relevant work experience, with 5+ years in a Client Success management or consulting role.
  • Executive-level communication and interpersonal skills, with the ability to navigate conflict and foster honest dialogue.
  • Strong consulting skills and proven results working as a trusted advisor to drive business value.
  • Ability to prioritize, multi-task, and perform effectively under pressure.
  • Strong knowledge of business processes, business applications, and automation.
What We Offer

We offer a rapidly growing yet well-established business, the world's most innovative organizations as reference-able clients, Gartner Analyst acclaimed technology leadership, continuous learning and development opportunities, an innovative and inclusive work environment, competitive global benefits, and employee equity in the company.



  • Barcelona, Barcelona, España ADP, Inc. A tiempo completo

    Job Title: Senior Client Success ManagerAt ADP, Inc., we are seeking a highly skilled Senior Client Success Manager to join our team. As a key member of our Client Success organization, you will be responsible for driving client satisfaction, retention, and growth.Key Responsibilities:Manage a portfolio of Global Payroll client accounts to ensure client...


  • Barcelona, Barcelona, España ADP, Inc. A tiempo completo

    Job Title: Senior Client Success ManagerAt ADP, Inc., we are seeking a highly skilled Senior Client Success Manager to join our team. As a key member of our Client Success organization, you will be responsible for driving client satisfaction, retention, and growth.Key Responsibilities:Manage a portfolio of Global Payroll client accounts to ensure client...


  • Barcelona, Barcelona, España Adp A tiempo completo

    Job Title: Senior Client Success ManagerJoin ADP's Global Payroll team as a Senior Client Success Manager, where you will play a critical role in driving client satisfaction, retention, and growth.Key Responsibilities:Manage a portfolio of Global Payroll client accounts, ensuring client satisfaction and retention.Cultivate trusted-advisor relationships with...


  • Barcelona, Barcelona, España Adp A tiempo completo

    Job Title: Senior Client Success ManagerJoin ADP's Global Payroll team as a Senior Client Success Manager, where you will play a critical role in driving client satisfaction, retention, and growth.Key Responsibilities:Manage a portfolio of Global Payroll client accounts, ensuring client satisfaction and retention.Cultivate trusted-advisor relationships with...


  • Barcelona, Barcelona, España ADP A tiempo completo

    Job Title: Senior Client Success ManagerAbout the Role:We are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Client Success team, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth.Key Responsibilities:Manage client...


  • Barcelona, Barcelona, España ADP A tiempo completo

    Job Title: Senior Client Success ManagerAbout the Role:We are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Client Success team, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth.Key Responsibilities:Manage client...


  • Barcelona, Barcelona, España ADP, Inc. A tiempo completo

    {"Job Title": "Senior Client Success Manager", "Job Summary": "We are seeking a highly skilled Senior Client Success Manager to join our Global Payroll team at ADP, Inc.As a Senior Client Success Manager, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth. You will cultivate...


  • Barcelona, Barcelona, España ADP, Inc. A tiempo completo

    {"Job Title": "Senior Client Success Manager", "Job Summary": "We are seeking a highly skilled Senior Client Success Manager to join our Global Payroll team at ADP, Inc.As a Senior Client Success Manager, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth. You will cultivate...


  • Barcelona, Barcelona, España Adp A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Senior Client Success Manager to join our team at ADP. As a key member of our Client Success organization, you will be responsible for driving client satisfaction, retention, and growth across our global payroll solutions.Key ResponsibilitiesClient Relationship Management: Develop and maintain...


  • Barcelona, Barcelona, España Adp A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Senior Client Success Manager to join our team at ADP. As a key member of our Client Success organization, you will be responsible for driving client satisfaction, retention, and growth across our global payroll solutions.Key ResponsibilitiesClient Relationship Management: Develop and maintain...

  • Client Success Manager

    hace 4 semanas


    Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional customer service and driving business growth through strategic partnerships. As a Client Success Manager, you will be responsible for building and maintaining relationships with senior C-level executives and junior professionals across various business functions and...

  • Client Success Manager

    hace 4 semanas


    Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional customer service and driving business growth through strategic partnerships. As a Client Success Manager, you will be responsible for building and maintaining relationships with senior C-level executives and junior professionals across various business functions and...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Client Success Manager to join our team at Gartner. As a Senior Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our services.Key Responsibilities:Client Relationship Management: Develop and...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Client Success Manager to join our team at Gartner. As a Senior Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our services.Key Responsibilities:Client Relationship Management: Develop and...


  • Barcelona, Barcelona, España Adp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Client Success team, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth.Key ResponsibilitiesClient Portfolio Management: Effectively manage a client's...


  • Barcelona, Barcelona, España Adp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Client Success team, you will be responsible for managing a portfolio of Global Payroll client accounts, ensuring client satisfaction, retention, and growth.Key ResponsibilitiesClient Portfolio Management: Effectively manage a client's...


  • Barcelona, Barcelona, España Adp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Global Payroll Client Success team, you will be responsible for driving client satisfaction, retention, and growth.Key ResponsibilitiesClient FocusManage a portfolio of Global Payroll client accounts to ensure client satisfaction,...


  • Barcelona, Barcelona, España Adp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Client Success Manager to join our team at ADP. As a key member of our Global Payroll Client Success team, you will be responsible for driving client satisfaction, retention, and growth.Key ResponsibilitiesClient FocusManage a portfolio of Global Payroll client accounts to ensure client satisfaction,...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Manager, you will play a critical role in ensuring that every Gartner client receives value far exceeding their investment.You will be responsible for building and developing relationships with a variety of clients, from senior...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Manager, you will play a critical role in ensuring that every Gartner client receives value far exceeding their investment.You will be responsible for building and developing relationships with a variety of clients, from senior...