Digital Client Success Manager

hace 1 día


Barcelona, Barcelona, España Adp, Inc. A tiempo completo
Job Title: Digital Client Success Manager

At Adp, Inc., we are seeking a highly skilled Digital Client Success Manager to join our team. As a key member of our Global Payroll Solutions team, you will be responsible for managing a portfolio of client accounts and driving business growth through exceptional client relationships.

Key Responsibilities:
  • Manage a portfolio of client accounts to ensure client satisfaction, retention, and growth.
  • Cultivate trusted-advisor relationships with clients to influence their propensity to partner with Adp, Inc.
  • Develop and implement consultative client approaches to recognize and address client needs.
  • Address and resolve escalated client issues or concerns.
  • Oversee and support effective contract negotiations and understand financial impact.
Requirements:
  • Strong account management and relationship-building skills.
  • Ability to recognize and address client needs through consultative approaches.
  • Excellent communication and presentation skills.
  • Significant understanding of Global Payroll concepts.
  • Comprehensive industry and competitive knowledge.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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