Customer Experience Consultant

hace 4 semanas


Barcelona, Barcelona, España Ttec A tiempo completo

Are you passionate about creating unforgettable customer experiences? We're seeking a skilled Sales Representative to join our team in Sofia, Bulgaria. As a key player in driving sales growth and delivering exceptional customer service, you'll play a crucial role in shaping the future of our business.

About the Role

  • You will be responsible for servicing and upselling client products to existing customers, identifying and capitalizing on new sale opportunities, and providing world-class customer support.
  • You will work effectively to educate customers on their current products, identify additional sale opportunities, and respond to incoming calls and emails with a focus on delivering outstanding customer experience.
  • You will engage customers in a consultative manner to develop value propositions that cater to their needs, increasing volume for existing clients and acquiring volume for new customers.

What You Bring

  • Language Proficiency: Fluency in both English and Latvian at an advanced C1 level.
  • Excellent Communication Skills: Demonstrated proficiency in sales negotiation and closing techniques, as well as strong interpersonal skills.
  • Sales Expertise: Goal-oriented with a strong focus on achieving targets and contributing to business growth, competence in using Microsoft office and CRM software.

Benefits

  • A competitive salary of $45,000 per annum, plus performance-based bonus opportunities and comprehensive benefits package.
  • An excellent sales, product, and systems training program, with ongoing coaching and support from experienced leaders.
  • The opportunity to work in a dynamic, global team environment, with a strong emphasis on career growth and professional development.

About Ttec

Ttec is a leading provider of customer experience solutions, dedicated to helping companies build engaged, pleased, and profitable customer relationships. With a commitment to diversity and inclusion, we strive to create a workplace culture that values and empowers our employees to deliver exceptional results.



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