New Balance Emea Customer Support Specialist

hace 1 semana


Barcelona, Barcelona, España Cpm International A tiempo completo
Customer Support Role at New Balance

Cpm International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We prioritize customer service, sales, and technical support solutions worldwide.

We celebrate diversity and welcome individuals with unique styles, fostering an inclusive workplace that empowers employees to bring their whole selves to work.

New Balance believes everyone is born to move, offering innovative products combining function and fashion, performance, and style. As an international team member, you'll play a vital part in sharing these values with customers globally.

We're looking for exceptional individuals to join our team, immerse themselves in the brand, and deliver outstanding customer service.

Key Responsibilities:
  • Collaborate with consumers to answer product information requests and resolve queries in a skilled and professional manner
  • Analyze customer problems and offer individual solutions
  • Provide an omnichannel service via telephone, email, chat, and social media
Requirements:
  • Fluent level of French and Italian with exceptional grammar and spelling skills
  • High-level English proficiency (both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to handle sensitive calls with empathy
  • Strong administrative skills with attention to detail
Benefits:
  • Start date: ASAP
  • Contract: Temporary (3-month contract with 1-month probation period)
  • Part-time: 30 hours/week
  • Working days/Hours: Monday to Friday, 10:00 am to 4:00 pm
  • Salary: €13,538.46 gross per year
  • Incentives: Top performance incentives
  • Holidays: 24 calendar days per year, plus paid bank holidays and an extra day in lieu
  • Hybrid working: 4 days per month at the office for training purposes


  • Barcelona, Barcelona, España CPM International A tiempo completo

    We are seeking a highly skilled and experienced customer support specialist to join our team at CPM International. As a key member of our global support team, you will play a crucial role in delivering exceptional customer experiences for New Balance customers across the EMEA region.As a customer support specialist, you will be responsible for providing...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCpm International is a global company with a presence in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ValuesWe celebrate diversity, welcoming everyone and embracing unique styles. Our accessible workplace...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled Dutch speaking customer support specialist to join our global team at CPM International. The ideal candidate will have a genuine passion for delivering outstanding customer service, a strong administrative background, and a keen eye for detail.Key ResponsibilitiesAs a customer support specialist for New Balance...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a talented and passionate individual to join our team as a Customer Support Representative for New Balance EMEA. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via various channels, including telephone, email, chat, and social media.Key Responsibilities:Respond to...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company present in over 30 countries, offering multilingual support tailored to diverse markets.Our Client New BalanceNew Balance believes that everyone is born to move, and they offer innovative products combining function, fashion, performance, and style.Job SummaryWe are looking for a skilled customer...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We provide multilingual support to our diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide.We Celebrate DiversityWe welcome everyone and embrace unique styles, fostering an inclusive workplace that...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Company OverviewWe are a global company with a presence in over 30 countries. Our multilingual support team helps our diverse markets succeed.SalaryThe estimated annual salary for this position is €18,400 gross per year.Job DescriptionWe are looking for an exceptional customer service professional to join our New Balance team. As a key member of our...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    We are a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. Our focus is on customer service, sales, and technical support solutions worldwide.At CPM International, we celebrate diversity and welcome everyone. Our inclusive workplace fosters creativity and empowers individuals to bring their whole...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Customer Service Representative for New Balance EMEAOverviewAs a Customer Service Representative for New Balance EMEA, you will be working closely with our international team to provide exceptional support to our customers. You will be responsible for answering product information requests, resolving queries, and offering omnichannel services to our...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Company OverviewCPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. Our focus on customer service, sales, and technical support solutions has enabled us to become a leading player in the industry.About UsWe celebrate diversity and welcome everyone to our inclusive workplace....


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    {"h2":"Job Description"}Job DescriptionAt CPM International, we are seeking a highly skilled and motivated Customer Service Representative to join our New Balance EMEA team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients across Europe, the Middle East, and...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages, tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our Client New BalanceWe work closely with New Balance, a company...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support to cater to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide. Our inclusive workplace celebrates diversity, fostering an environment where everyone feels valued and...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About New BalanceNew Balance is a global brand committed to delivering innovative products that combine function, fashion, performance, and style. As a Customer Service Representative for the EMEA region, you will play a crucial role in supporting the company's values and delivering exceptional customer service.Job DescriptionWe are looking for an...


  • Barcelona, Barcelona, España CPM A tiempo completo

    Customer Service Role OverviewCPM International, a global company with a presence in over 30 countries, is seeking a talented Customer Service Specialist to join their team. This role will involve providing multilingual support to customers worldwide, focusing on customer service, sales, and technical support solutions. The ideal candidate will be passionate...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Company OverviewCPM International is a global company with a presence in over 30 countries. We provide multilingual support tailored to the needs of our diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide.We celebrate diversity and welcome everyone, embracing unique styles and fostering an inclusive...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About UsCPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to the needs of diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide.A Culture of InclusionWe celebrate diversity and welcome everyone, embracing unique styles. Our accessible...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Company Overview: CPM International is a global organization with a presence in over 30 countries, providing multilingual support to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide.Salary: €13 per hour (part-time, 30 hours/week)Job Description: As a Customer Service Representative for New...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Role OverviewNew Balance EMEA is seeking a Customer Service Representative to support our global clients with multilingual support services. ResponsibilitiesWork collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional manner, putting ourselves in our customers' shoes to analyse their problems...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Customer Service Representative OpportunityCPM International is seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a representative of New Balance EMEA, you will be the key contact for customers seeking product information and resolving queries in a professional and efficient manner.Responsibilities:Provide exceptional...