New Balance Emea Customer Service Representative
hace 1 semana
About the Role
We are seeking a highly skilled Dutch speaking customer support specialist to join our global team at CPM International. The ideal candidate will have a genuine passion for delivering outstanding customer service, a strong administrative background, and a keen eye for detail.
Key Responsibilities
As a customer support specialist for New Balance Emea, you will be working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way. You will be the voice of our company, embracing our values and acting as a brand ambassador.
Requirements
- A fluent level of Dutch with exceptional grammar and spelling skills
- A high level of English (both written and spoken)
- A genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem-solving
What We Offer
We are committed to creating a positive and inclusive work environment, where everyone feels valued and empowered to contribute. As a customer support specialist for New Balance Emea, you can expect:
- A competitive salary of €12,435.89 (25h/week) or €14 (30h/week)
- A 3-month temporary contract with a 1-month probation period
- A part-time schedule of 25 or 30 hours per week
- A flexible working schedule of Monday to Friday 9:00 am to 3:00 pm, 9:00 am to 2:00 pm, or 9:00 am to 4:00 pm
Culture and Values
We celebrate diversity and welcome everyone, embracing unique styles and empowering our team members to bring their whole self to work. Our accessible workplace fosters inclusion and encourages collaboration, creativity, and innovation.
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