Customer Service Representative for New Balance

hace 4 semanas


Barcelona, Barcelona, España Cpm International A tiempo completo

We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a representative of New Balance, you will be responsible for providing exceptional customer service to our clients worldwide.

Key responsibilities include:

  • Working collaboratively with consumers to answer product information requests and resolve queries in a professional manner
  • Developing a sound understanding of the products and services offered by New Balance
  • Offering an omnichannel service to our consumers via telephone, email, chat, and social media
  • Embracing our company values and acting as a brand ambassador

Requirements for this role include:

  • A fluent level of German with exceptional grammar and spelling skills
  • A high level of English (both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail

We offer a competitive salary and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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