Cloud Renewal Executive

hace 2 semanas

Barcelona, Barcelona, España Sap A tiempo completo

We are seeking a highly skilled Cloud Renewal Executive to join our team at SAP. As a key member of our sales team, you will be responsible for managing assigned Cloud Renewals customer accounts, developing account strategies, and driving profitable growth within these customers.

The Cloud Renewal Executive will serve as the primary point of contact for customers during renewal negotiations, maintaining customer satisfaction throughout the renewals process. This role requires strong communication and negotiation skills, as well as the ability to work collaboratively with internal teams to deliver end-to-end renewal execution.

Key responsibilities include:

  • Developing and implementing account strategies and implementation plans for renewal customers to increase revenue retention and growth.
  • Increasing cloud revenues through improved renewal rates, including cross or upsell and potential restructures of the contract.
  • Maintaining a close working relationship with other regional business teams to support customers and corporate functions necessary to support all assigned accounts.
  • Deal management and commercial negotiation of the entire opportunity life cycle for renewals, providing end-to-end renewal execution support.
  • Providing renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date.

This role requires a strong understanding of commercial negotiation, renewal execution, and support on transactional steps related to renewals and replacements. The ideal candidate will have excellent communication and negotiation skills, as well as the ability to work collaboratively with internal teams to deliver successful outcomes.

Fluent in English and another EMEA language, the successful candidate will be able to liaise with various approval steps, including rev rec, finance, office of CFO, legal, etc. They will also be able to manage new account assignment into portfolio.

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