Cloud Renewal Executive

hace 4 semanas

Barcelona, Barcelona, España SAP A tiempo completo

Job Summary

We are seeking a highly skilled Cloud Renewal Executive to join our team at SAP. As a Cloud Renewal Executive, you will be responsible for the daily management of assigned Cloud Renewals customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these customers.

Key Responsibilities

  • Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
  • Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
  • Maintain a close working relationship with other regional business teams such as CEEs, AEs, GADs, and other customer-facing personnel in support of customers and corporate functions necessary to support all assigned accounts.
  • Deal management and commercial negotiation of the entire opportunity life cycle for renewals by providing end-to-end renewal execution support; maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals and replacements.
  • Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date; clean up data inconsistencies and ensure accurate values and contract dates and maintain through their life cycle.
  • Act as an intermediary for Deals Desk, Legal, GTM, and other internal SAP Support teams for those accounts within their portfolio. Able to Liaise with various approval steps including rev rec, finance, office of CFO, legal, etc.
  • Manage new account assignment into portfolio.

Requirements

  • Fluent in English and another EMEA language.
  • 2-5 years of experience in the following areas: Maintenance or Cloud Renewals, Selling or delivering consulting services, Managing complex customer engagements, Commercial experience including experience developing account management plans and contract negotiation, Complex Account Management.
  • Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook.

About SAP

SAP is a global leader in enterprise software and software-related services. Our solutions help customers generate new revenue streams, create new business models, and drive innovation across their enterprises. We believe that the business world needs to run as one, and that it's more interconnected than ever before. We help our customers run better by providing them with the software and services they need to succeed in today's fast-paced, interconnected world.

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