Cloud Renewal Executive

hace 4 semanas

Barcelona, Barcelona, España Sap A tiempo completo
Job Summary

We are seeking a highly skilled Cloud Renewal Executive (CRE) to join our team at SAP. As a Cloud Renewal Executive, you will be responsible for the daily management of assigned Cloud Renewals customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these customers.

Key Responsibilities

• Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
• Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
• Maintain a close working relationship with other regional business teams such as CEEs, AEs, GADs, and other customer-facing personnel in support of customers and corporate functions necessary to support all assigned accounts.
• Deal management and commercial negotiation of the entire opportunity life cycle for renewals by providing end-to-end renewal execution support; maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals and replacements.
• Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date; clean up data inconsistencies and ensure accurate values and contract dates and maintain through their life cycle.

Requirements

• Fluent in English and another EMEA language.
• 2-5 years of experience in the following areas: Maintenance or Cloud Renewals, Selling or delivering consulting services, Managing complex customer engagements, Commercial experience including experience developing account management plans and contract negotiation, Complex Account Management.
• Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook.

About Us

SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We are a cloud company with 200 million users and over 100,000 employees worldwide, and we are committed to creating a better and more equitable world. We believe in unleashing all talent and fostering a culture of inclusion, focus on health and well-being, and flexible working models to ensure that everyone feels included and can run at their best.

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