Customer Experience Operations Specialist

hace 19 horas


Madrid, Madrid, España Sagan A tiempo completo

Company Overview: Sagan is a membership community for top executives, founders, and CEOs. We bridge the gap between global talent and US-based businesses by connecting international candidates with leading American companies.

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Position Overview: We seek a proactive Customer Experience Operations Specialist to ensure smooth client services and administrative processes. This role involves managing customer interactions, maintaining internal systems, and supporting business efficiency.

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Key Responsibilities:

  • Manage client inquiries and provide exceptional customer service.
  • Maintain and utilize company-specific software for efficient operations.
  • Assist with administrative tasks, ensuring timely and accurate record-keeping.
  • Support team members with scheduling, project tracking, and client communications.
  • Collaborate with management to streamline processes and improve customer experience.

Qualifications: Proficiency in Microsoft Office Suite and ability to quickly learn company-specific software. Strong written and verbal communication skills in English. Excellent organizational and multitasking abilities. Customer service experience, preferably in the construction or insulation industries.

Salary Range: Up to $1250 USD per week. Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM EST. This is an independent contractor position.



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