Customer Experience Operations Specialist
hace 19 horas
Company Overview: Sagan is a membership community for top executives, founders, and CEOs. We bridge the gap between global talent and US-based businesses by connecting international candidates with leading American companies.
">Position Overview: We seek a proactive Customer Experience Operations Specialist to ensure smooth client services and administrative processes. This role involves managing customer interactions, maintaining internal systems, and supporting business efficiency.
">Key Responsibilities:
- Manage client inquiries and provide exceptional customer service.
- Maintain and utilize company-specific software for efficient operations.
- Assist with administrative tasks, ensuring timely and accurate record-keeping.
- Support team members with scheduling, project tracking, and client communications.
- Collaborate with management to streamline processes and improve customer experience.
Qualifications: Proficiency in Microsoft Office Suite and ability to quickly learn company-specific software. Strong written and verbal communication skills in English. Excellent organizational and multitasking abilities. Customer service experience, preferably in the construction or insulation industries.
Salary Range: Up to $1250 USD per week. Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM EST. This is an independent contractor position.
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