Customer Experience Specialist

hace 1 semana


Madrid, Madrid, España JL Talent Partners A tiempo completo
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team in Madrid. As a key member of our client's service team, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Handle customer inquiries and provide expert advice on health insurance contracts, coverage, and reimbursements.
  • Manage administrative tasks, including contract registration, premium collection, and updating client files.
  • Contribute to customer satisfaction through the quality of your responses and efficiency of work.
What We Offer
  • A competitive salary range of €21,000 - €24,000 per year.
  • An attractive benefits package, including quarterly bonuses, annual bonuses, meal and transport allowances, and free health insurance for you and your family.
  • Opportunities for growth and development within our company.
Requirements
  • Bilingual proficiency in English and French (C2 and C1 levels respectively).
  • Authorization to work in Spain with EU Citizenship or Residence card.
  • Ability to commute or relocate to Madrid.


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