Dedicated Customer Experience Specialist

hace 7 días


Madrid, Madrid, España American Airlines A tiempo completo

American Airlines is seeking a highly skilled Customer Experience Specialist to join our Madrid Airport team. In this exciting role, you will have the opportunity to work with a dynamic team and contribute to delivering exceptional customer service.

As a key member of our team, you will be responsible for supporting the General Manager in ensuring a safe and first-class airport experience for our customers. Your strong understanding of customer service principles and ability to work flexibly across various functions will be invaluable in achieving this goal.

Your main responsibilities will include:

  • Providing consistently high-quality customer service
  • Performing a range of airport-related duties, including checking passengers' documents, screening passengers at check-in and departure gates, and conducting administrative tasks
  • Representing American Airlines by adhering to uniform standards and adopting a customer-focused approach at all times
  • Promoting and selling American Airlines services and products

To succeed in this role, you will need:

  • Proven experience in airline ground handling
  • Excellent interpersonal skills
  • A solution-oriented approach
  • Strong customer focus
  • Ability to communicate effectively in English and Spanish

In return for your hard work and dedication, you can expect a competitive salary of approximately $45,000 per year, depending on your qualifications and experience. Additionally, you will enjoy a range of benefits, including opportunities for career growth and development within the company.

At American Airlines, we are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered to reach their full potential. If you are passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity.



  • Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

    Responsibilities:The successful candidate will be responsible for:Providing exceptional customer service, responding promptly to customer inquiries, and resolving complaints in a professional and courteous manner.Working closely with the sales team to provide support and answer customer questions.Handling live chats, phone calls, and emails from customers,...


  • Madrid, Madrid, España Ovextech A tiempo completo

    We are seeking an enthusiastic and dedicated Customer Experience Specialist to enhance customer experiences at Ovextech. To ensure success, you should exhibit in-depth knowledge of customer engagement channels and experience in a similar industry.Key Responsibilities:Track customer experiences across online and offline channels, devices, and...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job SummaryWe are seeking a highly skilled German-speaking customer experience specialist to join our Cross Border Talents team in Braga, Portugal. This is an excellent opportunity for individuals with a passion for delivering exceptional customer service and a strong interest in the Website Technical Solutions industry.About the RoleThis role involves...


  • Madrid, Madrid, España American Express Services Europe Limited A tiempo completo

    About American Express">At American Express Services Europe Limited, we are dedicated to providing our customers with the best possible service experience. Our team of experts is passionate about delivering exceptional customer experiences that exceed expectations.">The Role">We are seeking a Senior Customer Experience Specialist to join our Global Premium...


  • Madrid, Madrid, España Telefónica, S.A. A tiempo completo

    About TelefonicaTelefonica is committed to making a positive impact on the environment and society through its operations and commercial solutions. Our purpose is to make our world more human by connecting lives.The RoleWe are seeking an ESG Expert_Quality and Customer Experience Specialist to join our team. As part of the ESG Customer and Business...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job DescriptionA Customer Experience Improvement Specialist role has become available at Msx International Inc.About the RoleWe are seeking a skilled professional to join our team as a Customer Experience Improvement Specialist. In this position, you will be responsible for ensuring high-quality customer service interactions and identifying areas for...


  • Madrid, Madrid, España Cuckoo A tiempo completo

    About Cuckoo: We're a broadband provider dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in people's lives, and we're seeking a Customer Care Specialist to join our dynamic team. **Job Summary:**We're looking for a talented individual who shares our commitment to excellence and is passionate about...


  • Madrid, Madrid, España JL Talent Partners A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team in Madrid. As a key member of our client's service team, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesHandle customer inquiries and provide expert advice on health...


  • Madrid, Madrid, España Ovextech A tiempo completo

    We are seeking a dedicated and results-driven Customer Experience Champion to enhance our customer experiences at Ovextech. Estimated Salary: $70,000 - $90,000 per annumAbout the RoleThe ideal candidate will be responsible for tracking customer experiences across various channels, devices, and touchpoints, identifying areas for improvement, and implementing...


  • Madrid, Madrid, España Crystora Dynamics Limited A tiempo completo

    **About Us**Crystora Dynamics LimitedAt Crystora Dynamics, we're dedicated to delivering exceptional engineering solutions that set a new standard for innovation and client satisfaction. Our collaborative culture emphasizes teamwork, professional growth, and customer-centricity.About the RoleWe're seeking an experienced Customer Support Specialist to join...


  • Madrid, Madrid, España Sagan A tiempo completo

    Company Overview: Sagan is a membership community for top executives, founders, and CEOs. We bridge the gap between global talent and US-based businesses by connecting international candidates with leading American companies.">Position Overview: We seek a proactive Customer Experience Operations Specialist to ensure smooth client services and administrative...


  • Madrid, Madrid, España Iqvia Argentina A tiempo completo

    Are you a detail-oriented professional with experience maintaining databases? Do you possess excellent communication skills and a high level of proficiency in both Dutch and English?We are seeking a Dedicated Customer Service Specialist to join our multicultural team at IQVIA Argentina. In this role, you will play a key part in ensuring the quality of our...


  • Madrid, Madrid, España Aggregate Industries A tiempo completo

    About UsAggregate Industries is a leading provider of aggregates and construction materials, dedicated to delivering exceptional customer experiences. Our Brentford RCC office serves as the frontline ambassador for our company, ensuring that customers receive outstanding support and assistance with their queries, orders, and concerns.


  • Madrid, Madrid, España Xe A tiempo completo

    At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app, and by phone. Last year, we helped over...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **About the Role**As a Dedicated Customer Support Specialist for Dutch Language, you will be responsible for managing customer inquiries through various channels, addressing user needs efficiently, and providing timely responses within agreed Service Level Agreements (SLAs).**Key Responsibilities**Manage incoming customer inquiries via phone, email, chat,...


  • Madrid, Madrid, España Blu Selection A tiempo completo

    Job Description:We are seeking an experienced International Customer Experience Specialist to join our team in Athens. This role is ideal for a skilled professional who is passionate about delivering exceptional customer service and support.


  • Madrid, Madrid, España Sagan A tiempo completo

    **Job Title:** Customer Experience | Digital Marketing Specialist**Location:** Remote (CST Time zone)**Salary Range:** $2,200 - $2,500 per monthAt Sagan, we're seeking a highly motivated and experienced Customer Experience | Digital Marketing Specialist to join our team. This role involves serving as the primary point of contact for clients, ensuring their...


  • Madrid, Madrid, España Spotahome A tiempo completo

    About SpotahomeSpotahome is an innovative online marketplace that simplifies the rental process for individuals across 100 European cities in 27 countries. Founded in 2014 by four entrepreneurs with a vision to transform the traditional real estate industry, Spotahome enables users to book verified rentals entirely online from anywhere in the world.Your...


  • Madrid, Madrid, España Toptalent A tiempo completo

    Job Overview: We are seeking a highly motivated Customer Experience and Innovation Specialist to join our team at Toptalent. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and supporting the growth of our business.About the Role: The Customer Experience and Innovation Specialist will provide...


  • Madrid, Madrid, España Nebulon Dynamics Limited A tiempo completo

    About Nebulon Dynamics LimitedNebulon Dynamics Limited, a pioneer in engineering innovation and technological advancement, seeks an experienced and detail-oriented Distinguished Customer Experience Specialist to deliver exceptional support and assistance to our clients and customers. This role is pivotal in ensuring our reputation for professionalism,...