Customer Operations Specialist

hace 3 semanas


Madrid, Madrid, España Vertiv Co A tiempo completo
About Us

At Vertiv Co, we are a leading provider of critical infrastructure and power protection solutions for data centers, communications networks, and commercial and industrial facilities. Our team is dedicated to delivering innovative and reliable products that help our customers succeed.

About the Role

We are seeking a skilled Customer Operations Specialist to join our team in [Location]. As a key member of our operations team, you will be responsible for ensuring the efficient delivery of services to our customers.

Job Description

The Customer Operations Specialist will be responsible for:

  • Scheduling and assigning jobs to customer engineers and subcontractors to meet customer requirements;
  • Managing the day-to-day operations of a team of customer engineers and subcontractors;
  • Improving efficiency and productivity of customer engineers and subcontractors;
  • Coordinating with service sales teams and product project teams to achieve sales objectives;
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years of experience in a similar role;
  • Fluency in English (Spanish or Portuguese as a second language is an asset);
  • Excellent communication and organizational skills;
  • Ability to work under pressure and meet deadlines;
Salary and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.



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