Operations Optimization Specialist

hace 19 horas


Madrid, Madrid, España Sagan A tiempo completo
Job Title: Operations Optimization Specialist

At Sagan, we are seeking a proactive and detail-oriented Operations Optimization Specialist to play a pivotal role in building and enhancing our back-office operations.

We offer a competitive salary range of $65,000 - $80,000 per annum, commensurate with experience, to contribute to the growth and success of our company.

About the Role:
  • Documentation of SOPs: Develop and maintain Standard Operating Procedures across all areas of the business for streamlined operations.
  • Sales Systems and Processes: Collaborate on the development and improvement of sales systems and processes to enhance efficiency and effectiveness.
  • Customer Service Processes: Streamline customer service procedures to ensure exceptional service delivery.
  • Supplies Ordering and Inventory Tracking: Manage supplies ordering and track changes in inventory to maintain optimal stock levels.
  • Onboarding Process for New Hires: Oversee the onboarding process for new hires using tools such as Gusto.
  • Vendor Identification: Identify and evaluate new vendors based on business needs.
  • KPI Development and Tracking: Develop and track Key Performance Indicators (KPIs) across various business departments to measure operational improvements and efficiency.
Requirements:
  • Project Management Experience: Experience in project management is a plus.
  • Versatility: Comfortably manage multiple areas of the business.
  • Proactive Problem Solver: Proactively identify areas for improvement and provide effective solutions.
  • Comfort in Ambiguity: Thrive in an environment with limited existing systems and contribute to the excitement of building and scaling processes.


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