Customer Service Representative with Account Management Focus for Danish Market

hace 3 semanas


Málaga, Málaga, España Cross Border Talents A tiempo completo

Unlock your potential as a Customer Service Representative with a focus on account management, joining Cross Border Talents in Malaga and taking advantage of our competitive salary package. Your strong communication skills in both Danish and English will be the key to success in this role.

About the Role

We are seeking a highly skilled Customer Service Representative who is passionate about helping customers and providing exceptional service. As a customer-focused professional, you will play a crucial part in ensuring client satisfaction and building lasting relationships.

The ideal candidate will possess native Danish language skills, a strong command of English (B2-C1), and excellent verbal and written communication skills. You will also have the ability to explain complex information clearly and troubleshoot issues efficiently.

Responsibilities
  • Customer Support: Provide timely and accurate assistance to customers via phone, email, and live chat.
  • Account Management: Manage and nurture relationships with clients, ensuring their satisfaction with our products and services.
  • Problem Resolution: Troubleshoot and resolve any issues customers may face, escalating complex problems to the appropriate teams.
  • Customer Onboarding: Assist new clients with onboarding processes, ensuring they understand how to use the company's products and services effectively.
  • Follow-up: Conduct follow-up communication to ensure customer satisfaction and maintain ongoing relationships.
Requirements
  • Language Skills: Native Danish speaker with a strong command of English (B2-C1).
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly.
  • Customer Service: Passion for helping customers and providing a high level of service.
  • Problem-Solving Skills: Ability to troubleshoot and resolve customer issues efficiently.
  • Organizational Skills: Strong attention to detail and ability to manage multiple client accounts simultaneously.
Benefits
  • Competitive Salary: A comprehensive salary package that reflects your value to our team.
  • Opportunities for Growth: Develop your account management skills and take advantage of opportunities for career advancement within Cross Border Talents.
  • Dynamic Work Environment: Join our dynamic team in Malaga and enjoy regular working hours, including an early finish on Fridays.
  • Continuous Training: Receive continuous training and support to develop your career in customer support and account management.

We estimate the salary range for this position to be around €45,000 - €60,000 per year, depending on experience and qualifications. If you're ready to take your customer service skills to the next level, apply today



  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    Overview: We are seeking a highly skilled Customer Support Specialist to join our team at Cross Border Talents in Malaga. This is an exciting opportunity for a Native Danish speaker with excellent communication skills to provide top-notch customer support and account management services.Estimated Salary: €45,000 - €60,000 per year, depending on...

  • Account Manager

    hace 2 semanas


    Málaga, Málaga, España Cross Border Talents A tiempo completo

    Key Responsibilities:We are looking for a highly motivated Account Manager to join our team at Cross Border Talents in Malaga. The ideal candidate will have a strong customer focus, excellent communication skills and experience in customer relationship management or account management.The Role:In this role, you will be responsible for managing the complete...


  • Málaga, Málaga, España Tbwa ChiatDay Inc A tiempo completo

    **About Auctane**Auctane is a company united by a passion to help sellers fulfill their promises to consumers. Our mission is to fuel commerce through exceptional delivery, enabling hundreds of thousands of merchants to deliver billions of products globally.**Job Overview**We are seeking a skilled Customer Service Representative to join our team in Spain. As...


  • Málaga, Málaga, España Manpowergroup Greece A tiempo completo

    Are you a customer service professional looking to elevate your career in the ever-advancing sector of multilingual support?You will be responsible for creating an exceptional customer experience for international clients as a Bilingual Customer Service Representative. This role is ideal for individuals who are fluent in English and Finnish, possess...


  • Málaga, Málaga, España Blu Selection A tiempo completo

    Job Title: Customer Service Representative - Lisbon TelecommunicationsYour Role in Our Team:We are seeking a highly motivated and skilled Customer Service Agent to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for delivering exceptional service to our clients' customers, working closely with a diverse team...


  • Málaga, Málaga, España Kingsbourn Outsource Services Co. A tiempo completo

    About Kingsbourn Outsource Services Co.We are seeking a highly motivated and results-driven Account Representative to join our team in La Union. As an Account Representative, you will be responsible for handling field work in the region, providing excellent customer service, and meeting sales targets.Key QualificationsMinimum 6 months of experience in...


  • Málaga, Málaga, España Job Squad A tiempo completo

    Job DescriptionAt Job Squad, we are seeking a highly skilled and experienced individual to join our team as a customer service representative. This role is ideal for someone with a passion for delivering exceptional customer experiences and providing top-notch support.About the CompanyJob Squad is a multi-lingual recruitment company based in Copenhagen,...


  • Málaga, Málaga, España Nordic Jobs Worldwide A tiempo completo

    Customer Service Representative Job for Nordic ClientsWe are looking for a skilled Norwegian-Speaking Customer Service Representative to join our team at Nordic Jobs Worldwide in Malaga. This exciting opportunity involves working with clients from diverse backgrounds, providing tailored solutions to their needs, and contributing to our company's...


  • Málaga, Málaga, España Bet365 A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our European Customer Service team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction for our global customer base.


  • Málaga, Málaga, España Tbwa ChiatDay Inc A tiempo completo

    Company OverviewAuctane is a team of shipping and software experts dedicated to helping merchants move their ideas, dreams, and innovations around the globe. Our mission is to fuel commerce through exceptional delivery.We make it possible for businesses to meet the ever-rising expectations of their customers, making the world smaller and more accessible to...


  • Málaga, Málaga, España Head Hunt International A tiempo completo

    Company OverviewHead Hunt International is a multinational company that provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's leading tech brands.About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. As a Customer Service...


  • Málaga, Málaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is partnering with a leading international outsourcing company to find a skilled Multilingual Sales Representative for their Malaga office in Spain. This is a full-time employment opportunity with an excellent remuneration package based on experience, skills, and performance.Job OverviewWe are seeking a results-driven sales...


  • Málaga, Málaga, España Eva Global A tiempo completo

    About the Role:Are you fluent in Spanish and Italian, and passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where communication skills are key?We're seeking a highly skilled Customer Service Representative to join our team in Malaga, Spain. As a crucial part of our vibrant team, you'll engage with customers...


  • Málaga, Málaga, España David Kennedy Recruitment A tiempo completo

    OverviewDavid Kennedy Recruitment is partnering with a leading Outsourcing/BPO company to find a skilled Engagement Manager for their Malaga office.Salary and BenefitsThe successful candidate will receive an attractive remuneration package based on experience, skills, and performance. This includes an estimated salary of €45,000 - €60,000 per year, plus...


  • Málaga, Málaga, España Headhunt International A tiempo completo

    Headhunt International: Customer Service Representative in Athens, GreeceWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Athens, Greece. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and resolving complex issues.About the RoleThis is an...


  • Málaga, Málaga, España Webhelp A tiempo completo

    Unlock Your Career PotentialWe are seeking a motivated and results-driven Customer Success Representative to join our dynamic sales team in Malaga. As an Inside Sales Representative, you will play a key role in driving business growth and delivering exceptional customer experiences.About the RoleProvide expert assistance to clients and partners using a...


  • Málaga, Málaga, España Teleperformance Greece A tiempo completo

    At Teleperformance Greece, we are seeking talented Italian-speaking individuals to join our Customer Service team. As a representative of JTI - Japan Tobacco International, you will be the primary point of contact for customer requests, utilizing phone calls, emails, and chats to provide a seamless customer experience. Your responsibilities will include...


  • Málaga, Málaga, España Cross Border Talents A tiempo completo

    We are seeking a highly skilled Customer Lifecycle Manager to join our Cross Border Talents team in Malaga. As a key member of our customer support team, you will be responsible for delivering exceptional support to our customers across various channels.Key Responsibilities:Customer Support: Provide timely and accurate resolutions to customer queries through...


  • Málaga, Málaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading company that requires a highly skilled Business Development Representative to join their team in Malaga, Spain.Position: Business Development RepresentativeLocation: Malaga, SpainEmployment type: Full-timeEstimated salary: €40,000 - €60,000 per annum, depending on experience.Contract type: Full-timeJob...


  • Málaga, Málaga, España Kgr A tiempo completo

    We are a dynamic company Kgr seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be the first point of contact for customers and play a crucial role in ensuring their satisfaction.ResponsibilitiesCommunicate effectively with customers through various channels, including phone, email, and...