Customer Service Representative for EVA Global
hace 2 días
About the Role:
Are you fluent in Spanish and Italian, and passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where communication skills are key?
We're seeking a highly skilled Customer Service Representative to join our team in Malaga, Spain. As a crucial part of our vibrant team, you'll engage with customers through various channels, providing solutions, and making them feel valued and understood.
Your Mission:
- Be the first point of contact: Engage with customers through phone, email, chat, and social media.
- Solve and delight: Address customer concerns, offer solutions, and make them feel valued.
- Collaborate effectively: Work closely with our fantastic team, including Team Leaders, Managers, and the Customer Success Team.
What's in It for You:
- A Dream Location: Enjoy working in beautiful Malaga, a city that combines great weather, culture, and city life.
- Competitive Salary: We offer an attractive salary, commensurate with your experience and qualifications.
- Opportunities for Growth: Develop your skills and advance your career within our company.
What We're Looking For:
- Multilingual Superstar: Fluency in Spanish, Italian, and English is essential. Bonus points if you speak another language.
- Experience Counts: Ideally, you have at least a year of experience in a Contact Center or Customer Service role.
- Tech-Savvy: Familiarity with Microsoft 365 and enthusiasm for technology is a plus.
Estimated Salary: €45,000 - €55,000 per annum, depending on your qualifications and experience.
EVA Global is committed to diversity and inclusion.
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