Customer Service Representative

hace 6 días


Málaga, Málaga, España Ttec A tiempo completo
About the Role

Job Summary: We're seeking a dedicated and customer-focused individual to join our team as a Swedish-English Travel Customer Service Representative. In this role, you'll be responsible for resolving customer inquiries and providing exceptional support to our clients.

Key Responsibilities
  • Answer incoming customer communications in a timely and professional manner
  • Conduct research to provide accurate and relevant information to customers
  • Be the first point of contact for our clients, resolving basic questions and queries
  • Provide high-level partner service and a positive partner experience
Requirements
  • Language Skills: Fluent in Swedish and English
  • Experience: 6 months or more of customer service experience
  • Education: High school diploma or equivalent
  • Computer Skills: Proficient in using computer software and tools
  • Residency: Resident of or ability to relocate to Athens, Greece
About TTEC

Who We Are: TTEC is a leading customer experience technology and services company. We help businesses build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.

Our Culture: We value diversity, equality, and inclusion. We strive to create a workplace where everyone feels valued and comfortable being their authentic selves.



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