Customer Service Representative
hace 6 días
Job Summary: We're seeking a dedicated and customer-focused individual to join our team as a Swedish-English Travel Customer Service Representative. In this role, you'll be responsible for resolving customer inquiries and providing exceptional support to our clients.
Key Responsibilities- Answer incoming customer communications in a timely and professional manner
- Conduct research to provide accurate and relevant information to customers
- Be the first point of contact for our clients, resolving basic questions and queries
- Provide high-level partner service and a positive partner experience
- Language Skills: Fluent in Swedish and English
- Experience: 6 months or more of customer service experience
- Education: High school diploma or equivalent
- Computer Skills: Proficient in using computer software and tools
- Residency: Resident of or ability to relocate to Athens, Greece
Who We Are: TTEC is a leading customer experience technology and services company. We help businesses build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.
Our Culture: We value diversity, equality, and inclusion. We strive to create a workplace where everyone feels valued and comfortable being their authentic selves.
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