Customer Service and Operations Manager

hace 1 mes


Málaga, Málaga, España Kinta Fitness A tiempo completo

**About Kinta Fitness**

Kinta Fitness is a leading provider of innovative gym and fitness equipment solutions. Our mission is to enhance athletic performance and fitness through exceptional customer service and support.

**Estimated Salary:** $80,000 - $100,000 per year

**Job Description:** We are seeking an experienced Customer Service and Operations Manager to lead our customer service team. The successful candidate will be responsible for managing a team of customer service representatives, ensuring timely and effective communication with customers, and resolving complaints and inquiries in a professional manner.

**Key Responsibilities:

  • Manage a team of customer service representatives to ensure excellent customer experience
  • Monitor customer service metrics and identify areas for improvement
  • Develop and implement customer service policies and procedures
  • Train new customer service staff on company policies and procedures
  • Collaborate with sales and marketing teams to improve overall customer experience

**Requirements:**
• Bachelor's degree in Business Administration or related field
• At least 2 years of experience in customer service management
• Excellent leadership and analytical skills
• Strong communication and interpersonal skills
• Proficient in CRM software and Microsoft Office Suite

**Why Join Kinta Fitness?**
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


  • Operations Manager

    hace 1 semana


    Málaga, Málaga, España Recruitment Direct A tiempo completo

    About the RoleAs a seasoned Operations Manager, you will be responsible for overseeing the day-to-day operations of customer service processes at our Call Centre in Riga, Latvia. With a strong focus on team efficiency and high service standards, you will manage and lead a team to deliver exceptional results.ResponsibilitiesOversee daily operations, ensuring...


  • Málaga, Málaga, España Recruitment Direct A tiempo completo

    About the Role: We are seeking an experienced Operations Manager to oversee our customer service operations in Riga, Latvia. This is an excellent opportunity for a seasoned professional to lead a team and contribute to our dynamic organization.Key Responsibilities:Oversee daily operations of the customer service team, ensuring efficient and smooth...


  • Málaga, Málaga, España Recruitment Direct A tiempo completo

    About the Role:The Operations Manager will oversee day-to-day customer service processes, ensuring optimal performance and high service standards. This role involves managing staff, streamlining processes, and implementing strategies for operational improvement.Responsibilities:Oversee daily operations of the customer service team, ensuring efficient and...


  • Málaga, Málaga, España Recruitment Direct A tiempo completo

    Overview:The Recruitment Direct is seeking a seasoned operations manager with a passion for customer service and operational excellence to oversee the day-to-day operations of our customer service processes in Riga, Latvia. This is an excellent opportunity for a professional with extensive experience in the BPO sector to contribute to a dynamic team in a...


  • Málaga, Málaga, España Madison Technologies A tiempo completo

    Company OverviewMadison Technologies is a leading provider of connectivity products and technologies, with a strong presence in Australia and New Zealand. Our company has a rich history, dating back to 1991, and has grown to employ over 160 people across our various businesses.About UsWe operate multiple specialist companies that develop and deliver...


  • Málaga, Málaga, España Paws for a Moment A tiempo completo

    Job Overview:Paws for a Moment is seeking an experienced General Manager to oversee the daily operations of our cafe and coworking space. This is a key role that requires strong leadership, organizational skills, and excellent communication abilities.As a General Manager at Paws for a Moment, you will be responsible for managing staff, coordinating...


  • Málaga, Málaga, España Madison Technologies A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Madison Express. As a key member of our sales and operations team, you will be responsible for delivering exceptional customer service and ensuring seamless operations.The RoleAs a Customer Service Representative, you will be the primary point...


  • Málaga, Málaga, España Columbia Sportswear Company A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Retail Operations Manager to join our Store Leadership Team at Columbia Sportswear Company. This role is responsible for providing leadership and direction to our team of supervisors and associates, ensuring effective store operations and excellent customer service.Key ResponsibilitiesProvide...


  • Málaga, Málaga, España Rent A tiempo completo

    About Rent">Rent is a leading tech-oriented company in the short-term rental industry, committed to growth and excellence.We value innovation, system enhancement, and exceptional service. Join our forward-thinking, collaborative work environment where you can play an essential role in creating high-value workflows, adopting cutting-edge industry practices,...


  • Málaga, Málaga, España Columbia A tiempo completo

    About the PositionColumbia, a global retailer with over 430 stores worldwide, relies on effective store leadership teams to drive business success. As an Assistant Store Manager, you will be a key member of this team.This role involves providing team leadership and supporting the Store Manager in ensuring efficient store operations. You will execute...


  • Málaga, Málaga, España Language Matters A tiempo completo

    About Us: At Language Matters, we are a leading recruitment agency dedicated to connecting talented professionals with exciting opportunities. We are currently working with an international client seeking a highly skilled Customer Service Manager who speaks Norwegian fluently.Salary: The salary for this role is estimated to be around £35,000 - £45,000 per...


  • Málaga, Málaga, España Rent A tiempo completo

    About UsRincon is a pioneering tech-oriented company in the short-term rental industry, committed to innovation and excellence. Our core values include growth, system enhancement, and exceptional service.Role OverviewIn this impactful role, you'll be the cornerstone of relationships between property owners and guests, driving satisfaction and operational...


  • Málaga, Málaga, España Rinconrent A tiempo completo

    We are seeking a skilled and proactive Customer Relations Manager to join our international team in Mijas, Spain. At Rinconrent, we prioritize innovation, system enhancement, and exceptional service.About Us:Rinconrent is a leading tech-oriented company in the short-term rental industry, committed to growth and excellence. Our core values include: We Care,...


  • Málaga, Málaga, España Jet2Holidays A tiempo completo

    About the RoleWe are seeking an experienced Airport Team Leader to join our team at Jet2holidays. As a key member of our management team, you will be responsible for leading a team of Airport Customer Helpers - Representatives and delivering outstanding customer service to our customers.Key ResponsibilitiesWork as One Team with internal & external...


  • Málaga, Málaga, España Jet2 Limited A tiempo completo

    **Company Overview**: At Jet2holidays, we pride ourselves on delivering exceptional customer experiences. As an Airport Team Leader, you'll play a vital part in leading our team of Airport Customer Helpers - Representatives, ensuring that our customers have an outstanding airport and transfer experience.**Salary:** We offer an excellent salary, with annual...


  • Málaga, Málaga, España Ebury A tiempo completo

    Ebury, a leading FinTech firm in the European market, is seeking an exceptional Customer Service Representative to join our team in Malaga. Our company has been recognized as one of the top 15 European Fintechs to work for by AltFi.We offer a range of innovative products including FX risk management, trade finance, currency accounts, international payments,...


  • Málaga, Málaga, España Rinconrent A tiempo completo

    Are you a customer-obsessed professional looking to excel in a dynamic international environment? Rinconrent is seeking a proactive and skilled Customer Relations Manager to join our team in Mijas, Malaga, Spain.Rinconrent is a leading company in the short-term rental industry, committed to growth and excellence. Our values include innovation, system...


  • Málaga, Málaga, España Recruitment Direct A tiempo completo

    Recruitment Direct is seeking a highly skilled Dutch Speaking Operations Manager to lead our team in Riga, Latvia. Salary: €2300 gross per month.About the Role:We are looking for a motivated and experienced operations manager to manage our call centre team in Riga, Latvia. The ideal candidate will have excellent leadership skills, fluency in Dutch, and a...


  • Málaga, Málaga, España Jet2 Limited A tiempo completo

    Company OverviewJoin Jet2 Limited, a leading airline and holiday package provider, as an Airport Team Leader. This role offers the opportunity to work in a fast-paced environment, delivering exceptional customer service and ensuring seamless airport experiences for our customers.SalaryWe offer a competitive salary of £35,000 per annum, with annual pay...


  • Málaga, Málaga, España Rinconrent A tiempo completo

    **About Rinconrent**Rinconrent is a dynamic vacation rental company seeking a seasoned professional to fill the role of Vacation Rental Operations Manager.**Salary:** $60,000 - $80,000 per annum, based on experience and qualifications.**Job Description: **We are looking for an experienced Property Rental Manager to oversee daily operations, manage bookings,...