Customer Service Representative

hace 11 horas


Málaga, Málaga, España Blu Selection A tiempo completo
Job Title: Customer Service Representative - Lisbon Telecommunications

Your Role in Our Team:

We are seeking a highly motivated and skilled Customer Service Agent to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for delivering exceptional service to our clients' customers, working closely with a diverse team of professionals from various nationalities.

About the Job:

This is a long-term fixed-term contract, renewable, with a competitive salary and benefits package. You will work 40 hours per week, rotating shifts from 6 AM to 10 PM, Monday to Sunday. The salary conditions include:

  • A gross monthly salary of 950€, including free accommodation (shared flat, all bills included), or 1350€ gross per month excluding accommodation.
  • Private health insurance directly after contract signature.

About Your Responsibilities:

You will be answering incoming queries from customers, identifying issues and providing solutions, ensuring a high level of customer satisfaction, recording data in the CRM system, and giving ad-hoc support. To succeed in this role, you should have:

  • A native level of German and good English language skills.
  • Motivation, reliability, and commitment to your work in customer service.
  • A drive for excellence and professionalism.
  • Excellent communication skills.

About Benefits and Support:

We offer relocation support for international candidates, reimbursement of initial flight expenses after 9 months, airport pick-up, and yearly two-way flight tickets back to your home country (within the EU). We also provide help with paperwork, opening a bank account, etc., upon your arrival. Enjoy free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.

About Career Opportunities:

The company has a dynamic, open-minded, and multicultural environment with 82 different nationalities. You will work in a brand-new building with top-notch facilities for a fun and comfortable environment. The company works with renowned worldwide brands from various industries, offering real career opportunities, including access to a development program within 6 months.



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