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Customer Retention Optimization Expert
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Glovo is a fast-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers, and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.
We're looking for an expert to join our team as a Customer Retention Optimization Expert. This role involves optimizing customer lifecycle strategies, focusing on user retention. The ideal candidate will manage a budget, aiming for ROI optimization and maximizing impact.
The successful candidate will have expertise in SQL and Python knowledge is a plus. Stakeholder management and proficiency in Looker are also essential skills.
The salary for this position is estimated at around €80,000 per year, depending on experience. Our benefits package includes top-notch private health insurance, monthly Glovo credit, Cobee discounts, discounted gym memberships, extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. Enhanced parental leave and office-based nursery are also available.
We believe driven talent deserves an enticing equity plan that lets you own a piece of the action. Our commitment to providing equal opportunities to talent from all backgrounds makes us a great place to work. We thrive on diversity, and our teams, products, and culture benefit from it.