E-Commerce Optimization Specialist
hace 1 día
The E-commerce Manager position at Jordan Martorell S.L. presents a unique opportunity for an analytical and strategic professional to lead the optimization of our online store, ensuring seamless user experiences and driving sustainable growth. About the Company ALOHAS is more than a fashion brand; it's a responsible shopping experience that contributes to fighting overproduction in the fashion industry. As part of our team, you will be part of a young, creative, and proactive group with good communication and high energy levels. We strive to make sustainability a way of life beyond the workplace.
The Role As E-commerce Manager, you will be responsible for ongoing optimization, content management, monitoring, reporting, optimization, supervision, growth strategy development, and user experience focus. You will analyze key metrics such as Conversion Rate (CR), Average Order Value (AOV), product sales, and recommend improvements based on findings. Your challenge will be to develop and maintain regular reports on acquisition, product growth, and user retention in e-commerce. You will also oversee the performance of apps and websites, ensuring compliance with legal regulations.
Responsibilities
- Content Management: Update website content directly or in collaboration with the content team.
- Create and optimize landing pages for lead generation campaigns, such as Black Friday.
- Monitoring and Reporting: Develop and maintain regular reports on acquisition, product growth, and user retention in e-commerce.
- Analyze key metrics such as Conversion Rate (CR), Average Order Value (AOV), product sales, etc., and recommend improvements based on findings.
- Optimization and Conversion Rate Optimization (CRO): Implement techniques and strategies to improve conversion, including A/B testing on critical elements of the user experience.
- Continuously enhance checkout processes to ensure a smooth shopping experience.
- Supervision and Coordination: Oversee the performance of apps and websites, ensuring compliance with legal regulations.
- Collaborate with the brand and digital product teams to improve the user experience.
- Ensure the product catalog is always up to date in terms of imagery, copy, and SEO.
- Growth and Retention Strategy: Develop strategies to increase the number of registered users on the platform and boost customer loyalty through waitlists and wishlists.
- Identify and execute opportunities for developing new digital platforms, such as a potential app.
- User Experience Focus: Ensure a positive post-purchase experience, including an effective order tracking system (Pre-Order experience).
- Collaborate on the implementation of personalization strategies to enhance engagement.
You Will Rock At This Role If...
- Proven experience in a similar e-commerce management role with direct responsibility for sales optimization, customer retention, and growth strategy development.
- Strong analytical skills, including experience in reporting e-commerce metrics and analyzing conversion data.
Estimated Salary Range: 35,000 - 50,000 EUR per annum, depending on qualifications and experience. The salary range reflects the market rate for this position in Barcelona, Catalonia.
About the Location The company is based in Barcelona, a vibrant city in Catalonia, Spain, known for its rich culture, stunning architecture, and strong entrepreneurial spirit. The location offers excellent transport links, a diverse expat community, and access to various amenities and services.
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