Customer Portfolio Development Expert

hace 2 semanas


Barcelona, Barcelona, España Trusted Shops A tiempo completo
About the Role

We are looking for a highly motivated Customer Portfolio Development Expert to join our team in Barcelona. As a key member of our sales team, you will be responsible for the strategic and commercial development of your customer portfolio in the Spanish market.

Responsibilities
  • Negotiate with customers to develop their portfolios
  • Manage cancellations and proactively manage accounts
  • Work independently with a defined customer portfolio, supporting them through onboarding and suggesting measures for performance optimization
  • Have a clear understanding of your portfolio and be capable of analysing trends and opportunities for cross- and upselling within your customer base
Requirements
  • At least 4 years of experience in sales (hunting profile), portfolio retention, and proactive account management
  • Structured working method and a hands-on mindset
  • Basic technical knowledge and affinity to e-commerce/internet
  • Spanish at native-speaker level (C2) and proficiency in English (C1)
  • Good command of MS-Office (Word, Excel, PowerPoint)
  • Permanently located in Barcelona
What We Offer
  • Hybrid work from our office in Barcelona or 100% from the office - you choose
  • Permanent employment with Europe's trusted brand
  • 24 days of holidays
  • Buddy program - an experienced trustee is at your side
  • Individual training opportunities
  • Extensive training on our products
  • Health Pass - free online and offline courses to support your physical and mental health and an extra day off on top
  • Permanently access to our discount platform

We offer a competitive salary of €55,000 - €65,000 per year, depending on experience.



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