Customer Solution Expert

hace 6 días


Barcelona, Barcelona, España dynaTrace software GmbH A tiempo completo

As a Customer Solution Expert, you will be part of our Global Support team at DynaTrace software GmbH.

You will use your technical skills to work directly with customers, resolving issues related to our SaaS and Managed products. This role is ideal for someone who enjoys problem-solving and has excellent communication skills.

Key Responsibilities:

  1. Recognize and solve problems as reported by customers related to our platform.
  2. Interact with diverse customer technology ecosystems.
  3. Work closely with our development and product management teams.
  4. Attend training for new features and technologies.
  5. Exchange knowledge with colleagues and suggest product improvements.

This is a dynamic role that requires strong technical expertise and excellent communication skills. The estimated salary for this position is €80,000 - €100,000 per year.


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