Customer Service Expert in Barcelona's Fashion Hub

hace 3 semanas


Barcelona, Barcelona, España Cross Border Talents A tiempo completo

Company Overview:

Cross Border Talents is a renowned global fashion brand seeking a Dutch-speaking Customer Service Representative to join its team in beautiful Barcelona.

Salary and Benefits:

  • Annual Salary: 14,200 EUR
  • KPI Bonus: Up to 1,060 EUR annually based on performance
  • Monthly Breakdown: Approximately 1,271 EUR per month (including up to 88 EUR in KPI bonus)

Job Description:

As a Customer Service Representative, you will be the voice of our leading fashion company, helping customers with their questions, order issues, returns, and more. You will ensure that each interaction leaves customers delighted and supported.

Your Key Responsibilities:

  • Engage & Assist: Handle customer inquiries and provide solutions across various channels.
  • Deliver Top-Notch Support: Respond quickly and effectively to deliver an outstanding customer experience.
  • Represent the Brand: Uphold our company's image through each interaction, ensuring professionalism and warmth.

Work Schedule:

  • Hours: Part-time, 30 hours per week
  • Shift: Monday to Friday, 3:00 PM to 9:00 PM

What You'll Need:

  • Fluent in Dutch (C2) and English (B2)
  • Customer-Focused: You have a passion for helping others and a positive attitude.
  • Eligible to Work in Spain

Why This Job?

  • Fashion Forward: Be part of a brand that's setting trends globally.
  • Supportive Environment: Join a dynamic, multicultural team in the heart of Barcelona.
  • Work-Life Balance: Enjoy a balanced part-time role with evenings off.

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