Key Account Manager

hace 2 días

Zaragoza, Zaragoza, España Mondia Group A tiempo completo
About the Role

We are seeking a highly skilled Key Account Manager to join our MEA team. As a Key Account Manager, you will be responsible for driving business development and growth opportunities through dedicated customer-centric service delivery.

You will be responsible for maintaining a holistic and continuous focus on service excellence and will be accountable for identifying and nurturing business development opportunities with existing Key Clients.

Key Responsibilities
  • Monitor and analyse client feedback and performance metrics to continuously refine and improve service delivery and business strategies.
  • Drive results through effective teamwork ensuring achievement of KPIs.
  • Lead the campaign managers team in delivering excellence in campaign promotion.
  • Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries.
  • Act as the primary MEA marketing contact for the commercial team and operators.
  • Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization.
  • Continually assess the MEA market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
  • Collaborate with internal teams (commercial, Product, Content) to design and implement differentiated and profitable solutions.
  • Collaborate with the Data and Growth team to apply insights and analytics in driving strategic decisions and optimizing MEA business performance.
  • Oversee and manage performance MEA marketing campaign strategies to maximize ROI.
What We Offer

We offer a dynamic and inspiring work environment where you can grow and develop your skills. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results.

We believe in the importance of work-life balance and offer a range of benefits to support your well-being.

Requirements

To be successful in this role, you will need to have:

  • Proven experience in business development and account management.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to changing priorities and deadlines.
What We're Looking For

We are looking for a highly motivated and results-driven individual who is passionate about delivering exceptional results. If you have a strong track record of success in business development and account management, we would love to hear from you.

Please submit your application, including your resume and a cover letter, to [insert contact information].

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