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Guest Service Agent

hace 1 mes

Ibiza, Baleares, España 7Pines Resort Ibiza A tiempo completo
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at 7Pines Resort Ibiza. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Assist guests with their luggage upon arrival and departure, ensuring timely and efficient service.
  • Welcome guests to the hotel in a friendly and caring manner, setting the tone for a wonderful stay.
  • Handle guest requests in a polite and efficient manner, ensuring their needs are met and exceeded.
  • Maintain good communication with colleagues and other departments to ensure seamless operations and guest satisfaction.

Requirements:

  • EU Citizenship and studies suitable for the position.
  • Highly oriented to customer service and results.
  • Proficient in Spanish and English, with any additional languages considered a plus.
  • Knowledge and experience in 5-star/luxury hotels.
  • Ability to work in a team and autonomously, with a dynamic and innovative approach.

What We Offer:

  • Excellent working environment with a great, committed, and cohesive team.
  • Career and growth opportunities internally and internationally.
  • Job stability with opportunities for career and growth.
  • Innovative tools to help you and your team perform their work.