Luxury Guest Experience Ambassador

hace 2 semanas


Ibiza, España Nobu Hotel Ibiza Bay A tiempo completo

About the Company: Nobu Hotel Ibiza Bay is a renowned luxury hotel located in Ibiza, Spain.


About the Role: We are seeking an ambitious and detail-oriented individual to join our team as a Luxury Guest Experience Ambassador. This role will be responsible for assisting the Guest Relations Team in providing exceptional service to our guests, exceeding their expectations through proactive problem-solving and anticipating their needs.


Key Responsibilities:



  • Assist with organizing VIP stays, coordinating welcome cards and amenities, maintaining accurate guest records, and ensuring seamless check-in/check-out experiences.
  • Offer concierge services, including recommending local attractions, restaurants, and activities that meet our guests' interests.
  • Maintain strong relationships with internal departments to ensure smooth communication and collaboration.
  • Participate in ongoing training and development to enhance knowledge of luxury hospitality standards and best practices.

Requirements:



  • Candidates should possess a degree in Hospitality or a related field and have excellent communication and interpersonal skills.
  • A high level of English fluency (B2+ or above) is required, and proficiency in Spanish (B2) is highly valued.
  • The ideal candidate will have a passion for delivering exceptional customer experiences and be eager to learn and grow within the industry.

Benefits:



  • We offer a competitive salary of €7,500 per month (gross), which includes a generous internship allowance.
  • Free accommodation in a shared room/apartment is provided, along with free meals during working hours.
  • A comprehensive benefits package ensures your well-being and supports your career development.

Nobu Hotel Ibiza Bay: As a leading luxury hotel, we pride ourselves on providing unforgettable experiences for our guests. Our teams work collaboratively to create bespoke moments that exceed expectations. Join us and become part of a dynamic community that shares your passion for delivering exceptional hospitality.



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