Global Business Development Lead

hace 4 semanas


Barcelona, Barcelona, España Amadeus A tiempo completo
Job Description
The Program Manager for Partner Operations is responsible for coordinating key programs and assisting the Hospitality Partnership Managers Team in daily activities. This role ensures process alignment and effective communication across the organization to introduce additional sales channels for Amadeus. The position oversees all aspects of the partner lifecycle by coordinating with various teams such as release, go-to-market, finance, legal, marketing, resellers, referrers, and data transformation services.

Main Responsibilities:
• Coordinate various key programs to enhance partnership engagements and customer sales, including projects like channel manager direct migration and partner connectivity gateway migration.
• Update, maintain, and disseminate project information, manage partner records, and track and document contract information.
• Manage and upkeep key platforms such as PRM, SharePoint, and Confluence, ensuring they are accessible and meet team needs.
• Collaborate with legal and partnership teams to ensure effective contracting of partners, review and oversee partnership agreements, and own the partner contracting process within the PRM.
• Coordinate with Marketing, Go to Market, and Release to Market teams to integrate and operationalize partner activities.
• Facilitate the efficient execution of partner-related initiatives across various business units and own the process documentation of partnership activities.
• Generate detailed monthly reports on key metrics like revenue, implementations, onboarding processes, resellers, and referrals.
• Use these reports to inform strategy, improve partnership outcomes, and drive business process decisions with data-driven information.



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