Retention and Loyalty Director

hace 4 días


Marbella, Málaga, España Humankind Recruitment A tiempo completo

Director of Retention & Loyalty

Humankind Recruitment is seeking a seasoned marketer with a strong background in CRM and retention to lead our retention and loyalty efforts. As a key member of our marketing team, you will be responsible for developing and implementing strategies to increase customer engagement and retention.

Your Key Responsibilities:

  • Develop and execute retention and loyalty strategies to drive customer engagement and retention.
  • Oversee the implementation of CRM programs and ensure seamless integration with marketing efforts.
  • Collaborate with cross-functional teams to develop and implement loyalty and rewards programs.
  • Provide input into the CRM operating budget and oversee the efficient use of marketing spend.
  • Act as a subject matter expert on increasing customer engagement and implementing rewards and discounts programs.

About You:

We are looking for a highly motivated and experienced marketer with a strong background in CRM and retention. If you have a passion for developing and executing retention and loyalty strategies, we encourage you to apply.



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