Operations Director

hace 1 semana


Marbella, Málaga, España Marriott International A tiempo completo
About the Position

The Hotel Candela Marbella is seeking a seasoned Operations Director to join their management team. As a key member of the hotel's leadership team, you will be responsible for developing and implementing departmental strategies to ensure the hotel meets the brand's standards and targets customer needs.

The ideal candidate will have extensive experience in a Director of Operations / Hotel Manager position and be fluent in Spanish and English. Prior experience in leading a hotel opening or major renovation / conversion is highly desirable.

As the strategic business leader of the property's Hotel Operations, you will work closely with your managers and team to:

  • Develop and implement departmental strategies to drive revenue growth and maximize financial performance
  • Ensure the hotel meets the brand's standards and targets customer needs
  • Focus on employee satisfaction and develop positive owner relations
Key Responsibilities
  • Manage profitability by analyzing service issues and identifying trends
  • Monitor hotel operations sales performance against budget and review reports and financial statements to determine hotel operations performance against budget
  • Coach and support operations team to effectively manage occupancy & rate, wages, and controllable expenses
  • Lead operations and department teams by championing the brand's service vision and ensuring alignment amongst the hotel leadership teams
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area


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