Hotel Operations Director
hace 3 semanas
About the Position
The Hotel Candela Marbella is seeking a seasoned Director of Hotel Operations to join their management team. As a strategic business leader, you will be responsible for developing and implementing departmental strategies to ensure the hotel meets the brand's standards and targets customer needs.
Key Responsibilities
- Manage profitability and revenue goals by analyzing service issues and identifying trends.
- Develop and execute operational strategies aligned with the brand's business strategy.
- Lead operations and department teams to champion the brand's service vision and ensure alignment amongst hotel leadership teams.
- Manage the guest experience by reviewing guest feedback and ensuring appropriate corrective action is taken.
- Foster employee commitment to providing excellent service and participate in daily stand-up meetings.
Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
- 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis.
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