Customer Experience Expert

hace 23 horas


Barcelona, Barcelona, España Ttec A tiempo completo

Unlock a rewarding career with TTEC, a pioneer in creating exceptional customer experiences. As a Customer Experience Expert based in Athens, Greece, you'll play a vital role in delivering outstanding interactions that drive customer satisfaction.

About the Role

We're seeking an Automotive Specialist (Italian and English) to join our team. In this role, you'll be responsible for onboard customers to the client's software, utilizing screen-sharing tools to facilitate seamless onboarding sessions. Your expertise will ensure customers feel confident in their product knowledge.

Your Key Responsibilities
  • Assist customers via onboarding software sessions
  • Share engaging explanations of features, empowering customers with confidence in their product knowledge
  • Adapt your coaching style to cater to the customer's requirements and preferred learning style
What We're Looking For
  • Fluency in Italian and English
  • Strong attention to detail
  • Savvy with tech and software
  • Self-sufficient and resilient attitude
  • Confident and adaptable communication and coaching skills
  • Engaging presentation skills
What You Can Expect

You'll work in a diverse and community-minded organization that values career growth and offers opportunities for aspiring minds. Our competitive compensation package includes:

  • A salary of $45,000 per annum, considering the location and industry standards
  • Performance bonus opportunities
  • Benefits that exceed expectations
  • 25 days annual leave per year
  • Excellent premises during training and employee engagement activities
About TTEC

TTEC is a global leader in delivering amazing customer experiences through its combination of humanity and technology. We pride ourselves on being an equal opportunity employer, embracing diversity and inclusivity within our workforce. Join us in creating a workplace where everyone feels valued and empowered to be their authentic selves.



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