Customer Success Representative for Hospitality Renewals
hace 3 semanas
Company Overview: Empresa Reconocida is a leading provider of hospitality solutions, dedicated to delivering exceptional customer experiences. Our Sales team is seeking a highly skilled Customer Success Executive to join our ranks and play a pivotal role in driving business growth.
Job Description: As a Customer Success Executive, you will be responsible for engaging with our existing customers in the hospitality industry, ensuring their continued satisfaction and retention. This involves proactive outreach, value-based sales approaches, and consultative conversations to facilitate subscription renewals and upsell opportunities. Your primary goal will be to build strong relationships, understand customer needs, and develop tailored solutions to drive business success.
Key Responsibilities:
- Make outbound calls to current customers prior to renewal dates to ensure continuity and discuss ongoing value proposition.
- Upsell and cross-sell activities to enhance customer experience and increase revenue.
- Renegotiate contracts based on market conditions, highlight additional features, and explain continued benefits for business success.
- Collaborate with Business Development to achieve excellent results and flawless execution.
Requirements:
- Native-level German language proficiency.
- 1-2 years of sales experience.
- Bachelor's Degree.
- Account renewal, customer retention, and/or account management experience.
- Excellent written and oral communication skills in English.
- Superior sales, negotiation, and closing skills with a proven track record of exceeding goals.
- Ability to engage with prospects appropriately and deliver on targets without constant supervision.
- Territory and pipeline management experience using CRM (Salesforce).
Estimated Salary: €60,000 - €80,000 per annum, depending on experience.
Benefits: Permanent contract, competitive base salary + high-performance bonus, private health insurance, life insurance, long-term disability insurance, ticket restaurant (lunch/restaurant vouchers).
-
Customer Success Advocate
hace 3 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoDrive Customer Renewals and Success with NutanixJoin our dynamic team in Barcelona and contribute to fostering lasting customer relationships while achieving renewal quotas.Nutanix, a leading company in the software industry, offers an exciting opportunity for a skilled Customer Success Representative to join our team. This role is ideal for results-driven...
-
Customer Success Executive for Hospitality Solutions
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoCompany OverviewHospitality Solutions is a leading provider of innovative solutions to the hospitality industry, seeking an experienced Customer Success Executive to join our Sales team. We are dedicated to delivering exceptional value to our customers and positioning ourselves as their partner of choice.
-
Customer Support Expert for Hospitality Solutions
hace 4 semanas
Barcelona, Barcelona, España D-Edge Hospitality Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Expert to join our team at D-Edge Hospitality Solutions. As a key member of our Customer Service department, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswering Incoming Calls: Respond...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Cataloxy A tiempo completoAre you a customer-focused professional looking for a challenging opportunity in the hospitality industry? We are seeking a skilled Customer Service Representative to join our team at SOFITEL in Barcelona. This role is ideal for someone with excellent communication skills and a passion for delivering exceptional guest experiences.About the RoleWe are looking...
-
Customer Success Representative
hace 2 meses
Barcelona, Barcelona, España Minacs A tiempo completoDrive Business Growth as a Customer Success RepresentativeWe're seeking a highly motivated and results-driven Customer Success Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for executing and achieving sales quotas and targets, focusing on SMB sales through outbound activities to a set of SMB...
-
Customer Success Representative
hace 3 semanas
Barcelona, Barcelona, España The Knot Worldwide A tiempo completoAbout The Knot Worldwide and the Role:The Knot Worldwide, a dynamic and multicultural growing environment, is seeking an experienced Customer Success Representative to join our Revenue Operations team in supporting the French market.As a Customer Success Representative, you will play a vital role in ensuring customer satisfaction and retention. Your primary...
-
Technical Account Manager
hace 18 horas
Barcelona, Barcelona, España Nutanix A tiempo completoAbout the OpportunityWe are seeking a results-driven professional with strong software selling skills and a passion for customer success to join our dynamic team in Barcelona.About the TeamThe customer success team at Nutanix is a collaborative group, located in Barcelona. We pride ourselves on a culture of being both hungry and humble, where members work...
-
Barcelona, Barcelona, España Shiji Group A tiempo completoAt Shiji Group, we are a major software supplier in the hospitality and retail industries, developing worldwide leading products and technologies aimed at the international market. Our team of over 5,000 talented employees across 70 subsidiaries worldwide is constantly adapting to facilitate the transition to fully integrated systems for our clients through...
-
Customer Success Representative
hace 4 semanas
Barcelona, Barcelona, España Recruitas A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated Customer Success Representative to join our team at Recruitas in Barcelona, Spain. The ideal candidate will be fluent in Danish (verbal and written) with a good command of English.Responsibilities:Respond to customer inquiries via chats, calls, and social media queriesProvide customers with product...
-
Hospitality Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoCustomer Success Executive Role at Empresa ReconocidaWe are seeking an experienced professional to join our Sales team as a Customer Success Executive. This role focuses on engaging with customers to ensure business continuity and position us as the preferred partner in the hospitality industry.About the JobMake outbound calls to current customers prior to...
-
Customer Success Professional
hace 3 semanas
Barcelona, Barcelona, España Servicemax A tiempo completo**Job Overview:** Servicemax is a global leader in software solutions, transforming industries and empowering people worldwide. We're seeking an exceptional Customer Success Professional to join our team.**Estimated Salary:** $90,000 - $110,000 per annum, depending on experience and location.**About the Role:** As a Customer Success Professional at...
-
Hospitality Sales Executive
hace 3 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoEmpowering Customer Success in the Hospitality IndustryWe are seeking an experienced Customer Success Executive to join our Sales team at Empresa Reconocida. As a key member of our global Hospitality Solutions Sales team, you will play a vital role in engaging with customers and driving subscription renewal success.About the RoleIn this exciting position,...
-
Cloud Success Expert
hace 4 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoNutanix is seeking a dynamic Cloud Success Expert to deliver exceptional customer service and improve retention and subscription renewals for our clients. This role involves advising customers on maximizing the value from Nutanix solutions, while playing a key part in helping us achieve revenue goals. Collaboration with regional sales teams and Renewal Quote...
-
Customer Success Representative
hace 4 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoRole OverviewWe are seeking a Customer Success Representative to drive revenue growth and super-serve our customers in our growing Barcelona office. The Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers.About the TeamThe Customer Success team at Nutanix is a dynamic and diverse group located in...
-
Barcelona, Barcelona, España Nutanix A tiempo completoCompany OverviewNutanix is a cutting-edge technology company with a strong presence in the EMEA region. Our innovative approach to software solutions has made us a leader in the industry.About the RoleWe are seeking an experienced Customer Success Representative to join our team in Barcelona, Spain. The successful candidate will be responsible for driving...
-
Customer Acquisition Specialist
hace 4 días
Barcelona, Barcelona, España Nutanix A tiempo completoAbout UsNutanix is a dynamic and collaborative company that prides itself on a culture of being both hungry and humble. Our team in Barcelona works together towards achieving shared goals, particularly in customer renewals.Opportunity OverviewThe OpportunityYou will have the chance to make a significant impact by achieving renewal quotas and fostering...
-
Customer Success Strategic Account Manager
hace 5 días
Barcelona, Barcelona, España Sap Se A tiempo completoAbout UsSAP SE is a purpose-driven and future-focused company that enables its customers to bring out their best. Our collaborative team environment is built on a shared passion to help the world run better, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose...
-
Customer Success Manager for Global Operations
hace 3 semanas
Barcelona, Barcelona, España Virtuagym A tiempo completoAbout the RoleVirtuagym is seeking a Customer Success Manager to lead our global operations team. As a key member of our customer success organization, you will be responsible for driving efficiency, digitalization, and automation across our customer operations teams.Key ResponsibilitiesCollaborate with leadership and CS teams to troubleshoot...
-
Barcelona, Barcelona, España Shiji Group A tiempo completoCompany Overview">Shiji Group is a leading technology provider in the hospitality and retail industries, developing innovative solutions to drive global growth and customer satisfaction.">About Our Team">We are a diverse team of over 5,000 talented professionals, spanning 70+ subsidiaries worldwide, dedicated to delivering exceptional results and creating...
-
Customer Success Trainer
hace 4 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoAbout ExoticcaExoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental, condición médica, embarazo, información genética, género, orientación sexual, identidad o...