Professional Banking Advisor for Customer Success

hace 5 días


Málaga, Málaga, España Australia And New Zealand Banking Group Limited A tiempo completo
About Us

Australia And New Zealand Banking Group Limited is a leading financial institution dedicated to improving the financial wellbeing and sustainability of its customers.

Role Overview

As a Banking Consultant in Retail Banking, you will play a key role in providing customers with a seamless banking experience by meeting their end-to-end financial needs and goals.

Key Responsibilities:
  • Provide exceptional customer service to ensure customers are satisfied and become strong advocates for the bank
  • Act as a role model and peer coach to deliver the best possible customer experience
  • Contribute to a significant uplift in customer engagement and advocacy, creating real customer value
  • Participate in and support bank programs and initiatives
Requirements

To be successful in this role, you will ideally bring the following skills and qualifications:

  • Exceptional customer focus and retail experience
  • Ability to multi-task and adapt to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance and excellent communication skills
Benefits

We offer a range of benefits, including access to health and wellbeing services, flexible working arrangements, and discounts on selected products and services. We also celebrate diversity and welcome applications from everyone.

Salary and Location

The estimated annual salary for this role is $60,000 - $80,000 AUD, depending on experience. The role is based in Malaga, Western Australia.



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