Finnish Speaking Customer Success Specialist
hace 2 días
We are looking for a talented Finnish Speaking Customer Success Specialist to join our team in Málaga. In this role, you will be responsible for building strong relationships with customers and providing exceptional service. Your main objective will be to ensure customer satisfaction and loyalty, while also identifying new business opportunities and driving revenue growth.
Key Responsibilities
- Be the first point of contact for customers, setting the foundation for lasting relationships
- Lead customers from lead to purchase, crafting sales strategies and overcoming objections
- Engage with small and medium businesses to identify needs and match them with top cloud solutions
- Create a world-class customer experience by positioning tailored solutions to customer needs
- Maximize up-sell and cross-sell opportunities by collaborating with specialists and partners
- Showcase the value of Microsoft technologies and help customers envision their future success
- Utilize digital tools like chat, video, phone, and presentations to manage and grow customer relationships
What We Offer
We offer an excellent remuneration package based on experience and performance, as well as a range of benefits including a Mon-Fri schedule, a great office location in Málaga, fully paid training and specialized career development programs, and opportunities for international career growth through our Mobility Program.
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