Career Opportunity: Banking Professional

hace 1 semana


Málaga, Málaga, España Australia And New Zealand Banking Group Limited A tiempo completo

Company Overview

At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.

About Us

We're a leading banking institution in Australia and New Zealand, dedicated to providing exceptional customer experiences. Our team is passionate about delivering on our Customer Promises to ensure customers leave our branches as strong advocates of ANZ.

About the Role

As a Banking Consultant in our Retail Banking division, you'll play a key role in helping to provide customers with a seamless banking experience. You'll meet each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.

Role Responsibilities

  • Provide customers with a seamless branch experience by meeting their end-to-end banking needs.
  • Be part of a collaborative team and act as a role model and peer coach to deliver excellent customer service.
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
  • Actively participate in and support bank programs and initiatives.
  • Take responsibility for 'knowing your customer' from a risk perspective.
  • Ensure compliance with ANZ and branch policies and procedures.

Requirements

To succeed in this role, you'll need:

  • Exceptional customer focus - retail experience is an advantage.
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
  • Ability to multi-task and highly adaptable to change and ambiguity.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.

What We Offer

We offer a competitive salary of around $80,000 per annum, plus additional benefits including:

  • A generous bonus scheme.
  • Ongoing training and development opportunities.
  • A comprehensive employee benefits package.

Join Our Team

If you're a motivated and customer-focused individual looking for a new challenge, we'd love to hear from you. Apply now to take the first step towards a rewarding career with ANZ.



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