Malaga Banking Professional
hace 6 días
**About Us:**
At Australia And New Zealand Banking Group Limited, we're shaping a world where people and communities thrive. Our purpose is to improve the financial wellbeing and sustainability of our millions of customers.
**Job Description:**
We're seeking a highly skilled Banking Consultant to join our Retail Banking team in Malaga, Western Australia. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences through seamless banking interactions, meeting each customer's unique needs and goals, and educating them on digital solutions. This role is based mainly in branches and requires you to deliver high-quality customer service that exceeds expectations.
**What You'll Do:**
* Provide customers with a personalized branch experience by understanding their end-to-end banking needs and preferences
* Act as a role model and peer coach to deliver the best possible customer experience
* Contribute to significant improvements in customer engagement and advocacy, creating real value for our customers
* Participate actively in bank programs and initiatives, driving business growth and success
* Ensure compliance with ANZ policies and procedures while maintaining a strong focus on risk management
**Your Skills and Qualifications:**
* Exceptional customer focus, with retail experience an advantage
* Strong ability to multi-task, adapt to change, and work effectively in a collaborative team environment
* Excellent communication and interpersonal skills, with a sound understanding of compliance
* Ability to promote technology and digital channels, leveraging your working knowledge to drive business outcomes
**Why Join Us?:**
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary. As a Banking Consultant with us, you'll be part of a collaborative team, working together to deliver exceptional results and exceed customer expectations. With a strong focus on diversity and inclusion, we're committed to creating a workplace that values and respects all employees. We're not just looking for candidates with the right skills; we're seeking individuals who share our passion for delivering outstanding customer experiences and driving business success. Our estimated annual salary for this role is $65,000 - $85,000 AUD, depending on experience.
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